Protective Services Lead

Theodore Roosevelt Presidential Library Foundation•Medora, ND

5d•Onsite

About The Position

The Lead of Protective Services is responsible for delivering consistent, high-quality safety and security operations across the Theodore Roosevelt Presidential Library. This role provides shift-level leadership for TRPL’s in-house protective services team, implements protocols, oversees daily security activity, and responds to incidents and emergencies with calm, clear judgment. The Lead plays a key role in shaping the culture of safety at TRPL, ensuring the environment remains secure, welcoming, and aligned with the Library’s mission and values. This position is hands-on and essential to maintaining readiness during day-to-day operations and high-profile events involving dignitaries, federal partners, and large public audiences. This role reports to the Manager of Protective Services.

Requirements

High school diploma or equivalent.
3–5 years of experience in security, protective services, law enforcement, military service, emergency response, or a related field.
Experience monitoring and operating security systems (CCTV, access control, alarm systems, radio communications).
Demonstrated experience responding to incidents, emergencies, and public-facing safety situations.
Daily standing, walking, and patrols across both indoor and outdoor environments.
Ability to lift up to 50 lbs and respond physically to emergencies or medical situations.
Work in varied weather conditions, including rugged Badlands terrain.
On-call availability and willingness to work evenings, weekends, and high-profile events.
Full-time, onsite position in Medora, ND; must reside within 60 miles or within one hour of Medora

Nice To Haves

Experience working in a museum, cultural institution, park, or public-facing environment with high visitor engagement.
Prior lead or shift-supervisory experience, especially in security or public safety settings.
Training or certification in first aid/CPR/AED, incident command (ICS/NIMS), de-escalation, or conflict resolution.
Experience supporting VIP or high-profile event security alongside law enforcement or federal partners.

Responsibilities

Support daily protective services operations across buildings, trails, exhibitions, and public spaces.
Provide shift leadership to Protective Services Officers, ensuring smooth coordination and clear expectations.
Monitor control room activity, including CCTV, radios, alarms, and access control systems.
Conduct patrols, safety checks, and vulnerability assessments; respond to incidents and emergencies until relieved.
Implement protective services protocols, including access control, incident reporting, and visitor safety standards.
Assist with training, drills, and emergency preparedness activities.
Coordinate with law enforcement, fire/EMS, and federal partners during high-profile events as needed.
Maintain documentation of incidents and follow-up actions.
Support credentialing, access permissions, and key control processes.
Maintain a visible, calm, visitor-centered presence that reinforces TRPL’s mission.
Provides day-to-day guidance, coaching, and shift leadership to in-house Protective Services Officers.
Supports onboarding, training, and performance development in coordination with the Manager of Protective Services.