Protective Svc Dispatcher

St. John's Senior Servi • Rochester, NY

5d • $16 - $21 • Onsite

About The Position

As a member of the St. John’s Protective Services Team, The Protective Services Dispatcher provides support to Protectives Services Officers by monitoring alarms, camera systems of Meadows Brickstone Campus, Answer emergency and non-emergency phone calls for service. Provide customer service to walk in.

Requirements

• High School Diploma or GED
• Ability to read and write
• Accurate keyboard data entry
• Multitasking skills, processing and acting on multiple informational inputs
• Basic computer knowledge
• Ability to communicate courteously and effectively in all non-stress and stress situations
• Able to think independently while working as a member of a team

Responsibilities

• Radio/Tele-communicator, Alarm monitor and CCTV monitor
• Dispatchers continually enter and update data in computerized programs, including a Computer Aided Dispatching program
• Operate Campus radio frequencies for Protective Services and Maintenance, coordinating responses and facilitating requests for assistance from, local law enforcement, Fire and Emergency Medical Response
• Answer and make a variety of phone calls ranging from routine responses, back up support, to emergency assistance and notifications to internal and external entities.
• Dispatchers assist callers with connecting with the correct personnel or referring to appropriate department or entity to assist them
• Process fire, Medical and burglary alarms throughout the St. Johns properties, deploying officers and make notifications as appropriate.
• Continually communicates with Officers and Officer-in-Charge throughout the shift.
• Provide customer service and assistance for walk into Office
• Perform other task as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED