Protective Security Operations Officer

DHS Headquarters•Boston, MA

2d•Onsite

About The Position

This position is with the Department of Homeland Security’s Federal Protective Service (FPS) in Boston, Massachusetts. The position administers the regional contract security guard program and leads evaluations of security programs and operations to ensure contractor performance and recommend improvements supporting the FPS and DHS mission. After onboarding, the employee may be assigned for up to one year to support the D.C. Safe and Beautiful Task Force, a partnership of more than 20 federal and local agencies. At the end of the assignment, the employee will return to supporting FPS. The role requires maintaining law enforcement qualifications and proficiencies and may involve exercising law enforcement authority under Title 40 of the United States Code, Section 1315. The employee must complete required FPS physical security, personnel security, and contract-related training. The position may be designated as essential personnel and may require travel, overtime, shift work, and service during continuity-of-operations events, including government closures. A valid driver's license, safe driving record, and medical qualification to operate a motor vehicle are required. The selected applicant must pass a background investigation for a Top Secret (SCI) clearance, a pre-employment drug test, and a pre-employment medical examination.

Requirements

U.S. citizenship.
Successfully pass a background investigation, including the required Top Secret (SCI) clearance review.
Successfully pass a pre-employment drug test and medical examination.
Possess a valid driver's license and maintain a safe driving record; meet medical requirements for safe motor vehicle operation.
For GS-13 qualification, at least one year of specialized experience comparable to the GS-12 level, including managing or monitoring a contracted security guard or officer program; developing monitoring plans and schedules; coordinating with contract managers, procurement staff, and vendors to track compliance and address performance problems; inspecting, auditing, or evaluating contractor operations and quality-control processes; preparing written findings and recommended corrective actions; and supporting physical-security needs, vendor meetings, proposal reviews, or contract selection.
Meet applicable time-in-grade requirements if currently or recently employed in a covered General Schedule position.
Complete the initial online assessment and USAHire Assessment, if required.
Successfully complete the FPS Physical Security Training Program and all other required physical security, personnel security, and contract-related training.
If vested with law enforcement authority under 40 U.S.C. § 1315, meet applicable experience and training requirements and qualify quarterly, or as policy dictates, with firearms and other weapons.
Males born after December 31, 1959, must be registered with or exempt from Selective Service.
Submit a resume limited to two pages; federal employees must provide the required SF-50 documentation for status and time-in-grade eligibility.

Responsibilities

Develop and coordinate performance-monitoring schedules with District Commanders and Contracting Officer’s Representatives (CORs).
Track contract milestones and report deviations to management.
Maintain liaison with law enforcement managers, CORs, contracting specialists, and tenant-agency security staff to keep plans and operations mutually supportive.
Conduct field quality-assurance inspections and audits of contractor performance, including checking guard training against the Statement of Work.
Recommend corrective actions and prepare written reports of findings.
Participate in pre- and post-award conferences and serve on technical evaluation teams for guard solicitations.
Evaluate contract security data and trends, work with vendors on evolving technology, and recommend improvements to regional procedures.
Maintain required law enforcement qualifications and proficiencies, and exercise applicable law enforcement authority when vested.
Complete required FPS physical security, personnel security, and contract-related training.
Maintain a valid driver's license and safe driving record; operate a motor vehicle safely when required.
Be available for overtime, shift work, travel, and essential-personnel duties during continuity-of-operations events.