Protective Security Officer - Intermediate Level

USAA•Tampa, FL

1d•$43,680 - $63,770•Onsite

About The Position

USAA is seeking a dedicated intermediate level Protective Security Officer for its Tampa, FL locations (Tampa Campus and Crosstown). This role provides armed response to emergency incidents including workplace violence, active shooters, duress situations, medical emergencies, access control violations, and other safety and security situations to protect the workforce. The officer will work as part of a team of 19 protective security officers, in teams of 2-6, and will learn to use 5 different types of security technology. This position requires leading team members by enforcing established procedures under minimal supervision, performing complex duties, and resolving operational problems in accordance with standard operating procedures. The role also involves providing coaching for team members and supporting Security Management with overall team performance. USAA offers a flexible work environment that requires an individual to be in the office 5 days per week.

Requirements

High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma.
1 or more years of physical security, law enforcement, or military combat arms experience.
Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint.
Must possess valid state driver's license.
Job Offer contingent on passing the MMPI evaluation.
Initial and continued employment conditional upon passing USAA's Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months.

Nice To Haves

Ability to work 8- or 10-hour shifts: nights, weekends and holidays. Occasional overtime may be required.
Experience responding to emergency incidents.
Ability to respond rapidly and efficiently during emergency situations.
Prior experience using security related systems. Report management system, two-way radios, visitor management systems.
Demonstrated firearm proficiency with a handgun.
Possess current Florida Security Officer D and G Firearm Licenses.

Responsibilities

Understands and applies policies and procedures displaying basic knowledge on operational matters.
Provides armed response to critical incidents and takes direction on immediate actions to stop acts of violence by armed assailants with weapons, render lifesaving first aid, and resolve issues during the response phase of Incident Management.
Responds to simulated calls for service by participation in training drills, receives feedback on response, and participates in after action reviews for emergency response situations.
Responds to calls for service based on alarms received in the Security Operations Center, provides immediate visual assessment, and takes appropriate actions using a force continuum model.
Completes detailed Incident Reports following response actions and refers the reports for additional investigation by corporate investigations or employee relations.
Controls access to private property and secured facilities for employees and visitors, creates and issues credentials.
Identifies threats and responds to access control policy violations.
Actively patrols private property and secured facilities to identify threats, prevent trespassing, theft, and vandalism.
Enforces parking/traffic policies, identifies infractions and issues citations.
Detects unauthorized conduct impacting the safety of the campus, takes appropriate response actions, and documents in an Incident Report.
Participate in continuous on-the-job duty position training to maintain an appropriate skill level.
Conducts post-related activities during special events and supports executive protection or law enforcement during incident response.
Reports preventative security activities to the Security Operations Center for documentation and data analysis that leads to adjustments in security posture directions.
Participates in live fire training sessions and an annual live fire qualification course.
Completes Response Skills training sessions with physical demonstration of defensive tactics, individual and team movement during response, and first aid response actions.
Passes an annual Standards Evaluation that includes discussion and demonstration of the USAA Force Continuum.
Implements procedures for issue/turn-in, storage/transportation of handguns.
Maintains State handgun licensing requirements.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.