Protection Officer (Part-Time), Reynolda House Museum of American Art

Wake Forest University•Winston-Salem, NC

9d•Onsite

About The Position

Provides protection to Reynolda House Museum of American Art as well as guests and staff from criminal activity, fire, safety hazards or other dangerous situations. Monitors activities within the museum, conducts roving patrols, and responds to incidents as directed. Responsibilities involve dynamic interpersonal interaction with Reynolda House visitors, staff, and vendors during normal museum hours as well as special functions and after-hours and weekend events. Demonstrates approachability and confidence and makes all feel welcome as a reflection of the Reynolda brand.

Requirements

High School graduate or G.E.D. with two years related experience, or an equivalent combination of education and experience.
Ability to successfully complete security training, first aid/CPR training, and other training as assigned by the Director of Security.
Ability to use a computer for multiple functions to include but not limited to; report writing, email communication, timekeeping and scheduling.
Ability to work flexible shifts including evenings, weekends and holidays. (Weekend availability is required for this position)
Ability to gather data, compile information, and prepare accurate / detailed reports.

Nice To Haves

Previous experience in security, law enforcement, or other emergency services is preferred.

Responsibilities

Maintains knowledge of current policies and procedures to protect the collection, staff, and visitors to Reynolda.
Actively monitors all building areas to ensure the safety / security of the collection, staff, and guests. Will take action based on observations as required.
Detects problems and reports information to appropriate personnel via the chain of command.
Protects the collection from unauthorized tampering, handling, defacing, touching or theft.
Responds to fire alarms, intrusion alarms, and panic alarms.
Responds to medical emergencies; administers aid as required.
Receives reports of and responds to, security issues, safety issues, and incidents. Investigates and completes detailed incident reports on various situations as they arise. Makes prompt notifications on various situations as required.
Responds appropriately to guest conflicts as the first level of conflict management.
Regulates and controls traffic through gallery spaces during regular museum operations and special events.
Assists in the evacuation of the museum in the event of an emergency that threatens life or property in accordance with current emergency procedures; ensures security of the area.
Conducts opening and closing building inspections.