Protection Engineer - Distribution (Remote)
About The Position
The Protection Engineer - Distribution develops and executes the strategic plan and core positioning strategy for Beckwith Protection products. Working with Sales and Product Management, the role helps create and carry out action plans to meet qualitative and quantitative targets profitably and maintain high customer satisfaction. The engineer coordinates work across sales, engineering, product management, production, and other teams in a multifunctional, multi-business-unit environment to realize customer needs and requests. The role supports strategic customers and original equipment manufacturers through technical assistance, product approvals, application design, demonstrations, training, and resolution of issues. It also contributes to product development and enhancement through technical and market research, specifications, application materials, testing, and feedback on emerging power-system technologies and competitor products. The position is remote, as indicated by the job title.
Requirements
- Five years of electric utility experience.
- Bachelor of Science degree in Electrical Engineering.
- Strong knowledge and understanding of the power industry.
- Knowledge of electric utility telecommunications, including IEC 61850, IEC 60870-103, IEC 60870-101, IEC 60870-104, DNP3, Modbus, PRP, and IEEE 1588.
- Knowledge of three-phase and electric power systems.
- Knowledge of electric utility protection practices.
- Knowledge of DER/Data Center P&C systems.
- Exceptional written, verbal, presentation, and relationship-building communication skills.
- Exceptional organizational, planning, and time-management skills.
- Excellent computer skills using Microsoft Office suite products.
Responsibilities
- Assist OEMs and strategic customers with product approvals and provide technical support, installation, service, or repair during business development.
- Help develop proof-of-concept solutions for new applications related to strategic accounts.
- Review specifications, plans, and other documents for new strategic accounts to confirm Beckwith products and systems can be properly applied.
- Help maintain the Beckwith Smart Grid Lab in functional and operational condition.
- Communicate and track software and hardware deficiencies related to business development projects with the appropriate departments or Product Manager for resolution.
- Conduct independent peer reviews of teammates’ work as required.
- Assist with implementing new processes, initiatives, products, and features for new business opportunities.
- Oversee documentation of strategic customer issues and their resolution.
- Contribute to product specifications, application guides, technical papers and reports, testing, software, hardware, and literature related to strategic customers.
- Provide technical and market information and specifications to support new product development and enhancements to existing products.
- Oversee the transition of business development accounts to CTS customer support accounts.
- Provide power system application design requirements to Product Management and assist with implementing the resulting documents.
- Help customers apply Beckwith products through in-person or remote demonstrations and training courses.
- Track business development activities and files on a PC; enter information into records, logs, report forms, and CSR development or modification materials.
- Comply with work rules, including company safety and attendance policies.
- Assist with product application demonstrations for trade shows, technical training, sales presentations, and seminars.
- Analyze and research evolving power system technologies and competitor products to advance Beckwith products.
- Participate in Beckwith Sales and Business Development activities and industry technical meetings and conferences.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
