About The Position

Supports product testing and certification projects by conducting technical evaluations, coordinating laboratory testing, and ensuring compliance with UL standards. Works directly with customers, manages project timelines, prepares reports, and provides technical guidance throughout the certification process. Projects may include travel to conduct or witness tests at client sites. Training will be provided. The estimated salary range is $75,000–$85,000, based on job-related knowledge and skills, experience, geographic location, and other factors. The position is eligible for annual bonus compensation with a target payout of 5% of base salary. Benefits include medical, dental, and vision coverage; wellness benefits related to mental and financial health; and retirement savings (401(k)). Full-time employees receive paid time off, including 15 vacation days, 12 holiday and personal days, and 72 hours of sick time. Benefits are commensurate with the standard rewards offered in each individual location or country.

Requirements

  • Bachelor’s degree in electrical engineering or chemical engineering.
  • Approximately 0–2+ years of experience; fresh graduates are welcome.
  • Must be eligible to work in the U.S. without sponsorship.

Nice To Haves

  • Customer-facing experience is a plus.

Responsibilities

  • Determine project scope and develop a preliminary plan of investigation, including project cost, timeline, and sample requirements based on client input, supplemental data, and product construction.
  • Initiate and follow up on client communications to explain services, discuss technical issues and UL procedures, communicate costs, and negotiate completion dates and sample requirements.
  • Address client concerns and resolve client issues; provide technical assistance regarding product inspection and follow-up services.
  • Establish test programs by reviewing project files and manufacturer information, examining samples, and applying UL requirements.
  • Apply applicable standards, company manuals, and technical literature; examine samples for compliance and notify clients of noncompliance or changes in project scope or specifications.
  • Coordinate laboratory activities by preparing data sheets and technician instructions, scheduling and reviewing laboratory technicians’ and engineering assistants’ work, and establishing completion dates.
  • Coordinate administrative aspects of project management; may serve as Project Handler of record and/or Reviewer of record as assigned.
  • Communicate project status and results to clients through frequent contact and reports.
  • Prepare Follow-Up Service Procedures and information pages.
  • Integrate continuous improvement concepts and techniques into all aspects of the job.
  • Resolve engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of variations.
  • Assist in developing UL requirements, special test methods, and test equipment.
  • Analyze test programs for adequacy and sequence.
  • May coordinate and/or perform File Reviews as directed.
  • May represent UL at industry-related functions such as seminars and trade shows.
  • Read and follow the Underwriters Laboratories Code of Conduct and follow physical and digital security practices.
  • Perform other duties as directed.

Benefits

  • Medical, dental, and vision benefits
  • Wellness benefits, including mental and financial health
  • Retirement savings (401(k))
  • Annual bonus compensation with a target payout of 5% of base salary
  • 15 vacation days for full-time employees
  • 12 holiday and personal days for full-time employees
  • 72 hours of sick time off for full-time employees
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