Protection Account Manager - Strategic Sales

GM Financial•Fort Worth, TX

12h•Remote

About The Position

GM Financial is the captive finance arm of General Motors, supporting dealers and customers nationwide through innovative finance, insurance and vehicle protection solutions. GM Protection focuses on branded vehicle protection products that enhance the ownership experience while driving customer satisfaction and dealership profitability within a growing, global organization. GM Financial’s Protection Account Manager (PAM) program offers a hands-on opportunity to build consultative sales skills, expand your professional network, and make a direct impact on dealership performance, customer loyalty and long-term profitability. This four-month developmental program prepares participants for a territory-based Protection Sales Representative assignment through structured training, job shadowing, assessments and real-world dealership experience. The role involves frequent travel, close collaboration with dealership partners and exposure to field-based sales coaching in a dynamic, performance-focused environment. If you are motivated to grow, eager to learn, and ready to build a career in sales with a respected and evolving brand, apply today and take the next step with GM Financial.

Requirements

Automotive dealership experience with a desire to build relationships in a consultative sales role managing a territory.
Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Understanding of responsible AI use, including ethics and data protection
Bachelor's degree strongly preferred or extensive relevant experience
Knowledge of dealership operations is preferred; in-dealership F&I experience is a plus
A proven track record of quality sales performance and client satisfaction; B2B preferred
Must have a valid state-issued driver’s license.

Nice To Haves

Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial.
Candidates should demonstrate: Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Candidates should demonstrate: Understanding of responsible AI use, including ethics and data protection

Responsibilities

Work on a team with other Protection Account Managers and gain experience in real-world hands-on job-shadowing assessments
Receive F&I product, system, process and presentation skills training to prepare you for the consultative sales field assignment
Develop strong personal networks of business professionals within GM Financial and the automotive industry
Perform in-dealership one-on-one training, demonstrations, and live modeling to drive effectiveness, compliance, profitability and customer satisfaction
Strengthen dealership performance by delivering targeted guidance on core skills, including Sales-to-F&I turnover, customer interviewing and closing techniques
Leverage reporting tools and dealer-facing systems to interpret data, identify performance opportunities and take appropriate action to improve results
Partner with the Strategic Development Manager (SDM) support team to maximize dealer performance, providing upfront expectations and ongoing communication
Participate in new account acquisition process activities
Communicate updates and opportunities via the internal CRM system and to Regional Sales Manager
Resolve dealership operational issues while identifying and addressing elevated risk to GM Financial