About The Position

The Inside Sales team is looking for a Prospect Development Representative (Emerging Careers) to support new business acquisition by engaging with prospective and current customers and partners through targeted prospecting and demand generation activities. In this role, you will focus on pipeline development and customer experience management by qualifying opportunities and supporting strategic sales and marketing initiatives. This role is ideal for someone who enjoys high-volume, business-to-business engagement and is interested in building a strong foundation in sales development, marketing alignment, and consultative communication.

Requirements

  • Bachelor’s degree with up to one year of experience in marketing, phone sales, or a high-volume customer contact position.
  • Fluency in both English and French required.
  • Relevant industry experience, preferably in the computer hardware, software, or telecommunications industries, may be considered in combination with the above qualifications.
  • Strong written and verbal communication skills for professional outreach via phone, email, and digital channels.
  • Ability to ask effective discovery questions and articulate value propositions during prospect conversations.
  • Basic proficiency with CRM or lead management tools and maintaining accurate activity records.
  • Equivalent combination of related education, training, and experience may be considered in place of the above qualifications.
  • To qualify, applicants must be legally authorized to work in Canada and should not require, now or in the future, sponsorship for employment visa status.

Nice To Haves

  • Ability to prioritize customer needs and deliver tailored solutions that enhance satisfaction and loyalty.
  • Can cultivate strong, trust-based relationships with clients and stakeholders to foster long-term partnerships.
  • Proactively identify and overcome challenges to maintain momentum and deliver results.
  • Able to leverage data and market insights to craft compelling value propositions that address client pain points.
  • Demonstrate initiative and drive to exceed goals independently in a fast-paced, target-driven environment.

Responsibilities

  • Discover and qualify potential sales opportunities through proactive outreach and inbound lead follow-up.
  • Manage and respond to leads generated from marketing campaigns, online channels, events, and social media.
  • Nurture and route qualified leads to the appropriate sales organization to support pipeline progression.
  • Execute prospecting, appointment-setting, and event recruitment campaigns, including post-event follow-up.
  • Initiate professional communication via phone, email, and digital channels with customer stakeholders, including senior-level contacts.
  • Maintain accurate and timely lead, prospect, and activity data in CRM and reporting systems.
  • Collaborate closely with Sales and Marketing teams to ensure consistent messaging and effective lead coverage.
  • Ensure all applicable security policies and processes are followed to support the organization’s secure software development goals.
  • Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Benefits

  • Comprehensive medical, prescription, dental and vision plans and a health care spending account.
  • Short- and long-term disability plans.
  • Group RRSP matching program.
  • Gym membership and fitness equipment reimbursement.
  • Generous time away including vacation time, a variety of paid holidays, volunteer time off and unlimited sick days.
  • Programs that reduce stress and distractions to help you remain healthy and productive.
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