PROS Program Director

Association For Mental Health And Wellness•Riverhead, NY

19h•Onsite

About The Position

The Program Director is a senior member of the Management Team, working in a leadership role to advance the effectiveness of MHAW's Personalized Recovery Oriented Services (PROS) program in concert with, and under the direction of, the Executive Team. This role is embedded within the agency's commitment to excellence in Psychiatric Rehabilitation and Recovery-driven practices, with specific oversight responsibility to guide the program in a manner consistent with the agency's overall mission. The central role of the PROS Director is to hold bottom-line responsibility for clinical and administrative judgment, as well as for developing and enhancing staff abilities in areas including direct service with individuals and groups, service coordination, community integration, supervision, and quality assurance.

Requirements

Master’s degree from a qualified, clinical Graduate program in a Behavioral Health/Human Service field.
Active NYS licensure in the following LPHA disciplines: LMSW/LCSW, LMHC, LCAT, LMFT, LPA.
A minimum of 5 year’s post-Master’s supervisory experience.
Excellent inter-personal communication, including the ability to model, train, and supervise practitioners in establishing empathic, empowering relationships with people who have experienced psychiatric and substance abuse disabilities and trauma.
Strong communication skills with health professionals.
Experience with providing clinical and managerial supervision for clinical program staff who deliver direct services and administrative support.
Experience with clinical service delivery to individuals with Co-Occurring (MH/SU) challenges.
Experience with Treatment/Service planning and record-keeping in a psychiatric rehabilitation, person centered practice and recovery-directed framework.
Sound knowledge of the Behavioral Health services system (OMH, OASAS).
Exceptional analytical and organizational skills with the ability to multitask and meet deadlines.
Demonstrated ability to guide and inspire teams to innovate solutions and collaborate to solve complex challenges quickly.
Uses sound judgment and data to identify potential problems and works collaboratively with others to achieve improvement.
Excellent documentation skills and demonstrated proficiency in use of an Electronic Health Record (EHR).
Excellent organizational, time management and computer/technology skills.
Proficient in the use of current technology: desktop applications, smart phone apps, MS Office 365, Zoom, etc.
Understanding and Commitment to Corporate Compliance; as identified in organizational and programmatic protocols, regulatory statutes (local, state, federal) and educational requirements.
Candidate must be a reliable self-starter with the ability to work both independently and as part of a team.
Valid New York Driver's License and meets the criteria to be an agency driver.

Nice To Haves

Bi-lingual Spanish a plus; stipend available for verified language capability.

Responsibilities

Oversee and facilitate the ongoing development and day-to-day operation of the PROS program.
Ensure that contracted deliverables are being met: Program enrollment in each PROS component, Program utilization in terms of billable service participation and units, Supported Housing capacity.
Ensure compliance with MHAW's Employee Handbook and accepted and written Policies and Procedures.
Ensure compliance with regulations set forth by New York State that govern, review, and grant a PROS operating license.
Generate and provide regular reports to the Deputy and Executive Directors substantiating appropriate and effective progress and compliance.
Positively represent the agency and its programs in all interactions with people outside of MHAW.
Continually develop skill, proficiency, and philosophical and practical understanding in all areas pertinent to the PROS Director's role.
Review and manage Service Dollar Requests.
Hold weekly staff meetings.
Approve and sign off on timecards.
Approve Supply Orders.
Review and approve Petty Cash requests.
Attend and participate in Corporate Compliance and Utilization/Revenue meetings.
Coordinate with other Program Directors within the agency.
Ensure that each member/participant benefits from a mutually developed rehabilitation plan consistent with regulatory standards and accepted program practice.
Make judgments, including those in the context of a client crisis, pertaining to appropriate clinical/rehabilitative practice concerning the safe, expeditious, and client-driven disposition of individual client services.
Attract and effectively engage new clients/members/participants into program services.
Establish and maintain effective, coordinated working relationships with other providers.
Review and sign off on documentation, including Treatment Plans, progress notes, and assessments.
Hold monthly Client High Risk Meetings.
Hold monthly meetings with clients.
Attend and participate in Referral/Admissions meetings.
Attend and participate in Clinical Review and Incident Review meetings.