Proposal Management Director

Amerihealth Caritas•,

2d•Remote

About The Position

Reporting to the Director, Proposal Strategy and Management, the Medicaid Proposal Management Director provides strategic and operational leadership for complex Medicaid proposal efforts across the enterprise. This role serves as the senior pursuit lead for priority opportunities, translating capture strategy into disciplined, end-to-end proposal execution that consistently produces high-scoring, compliant, and compelling responses. The Medicaid Proposal Management Director leads and mentors Proposal Operations Managers and matrixed teams, ensuring alignment among capture, solution design, proposal writing, production, and implementation hand-off. This highly visible role frequently interfaces with executive leadership, health plan CEOs, and functional leaders to resolve issues, secure decisions, and align on strategy, commitments, and risk posture.

Requirements

Bachelor’s Degree in Business, Communications, English, Healthcare Administration, Public Policy, or a related field; or an equivalent combination of education and directly relevant experience.
At least seven (7) or more years of progressive experience in proposal management, capture management, or complex project/program management in healthcare, including direct responsibility for Medicaid or other government-sponsored managed care RFXs and demonstrated ownership of end-o-end proposal success (schedule, quality, compliance, and win outcomes)
Experience leading large, multi-volume Medicaid RFPs and managing multiple, concurrent RFXs of varying size and complexity
Demonstrated experience coaching and guiding proposal professionals (e.g., Proposal Operations Managers, proposal coordinators, writers) and leading cross-functional teams in a matrixed environment
Outstanding written and verbal communication skills, including the ability to distill complex Medicaid and technical content into clear, simple, and persuasive language for executive, clinical, operational, technical, and regulatory audiences
Proven attention to detail and document control discipline, including: Structure, formatting, and document organization; Grammar, punctuation, and style consistency; Cross-references, citations, and data integrity across multiple volumes and attachments
Strong, practical understanding of Medicaid managed care products and programs, procurement processes, and scoring methodologies.
Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) and collaboration/project management tools (e.g., SharePoint, project trackers, virtual whiteboards)

Responsibilities

Serve as overall proposal lead for assigned, high-priority Medicaid RFXs from opportunity kickoff through submission, orals/interviews, BAFOs, and post-award debriefs and hand-offs
Oversee development and maintenance of a comprehensive proposal execution blueprint for each pursuit, including proposal calendar, response matrix, decision log, and risk issue plans
Ensure each pursuit is executed in alignment with enterprise capture strategy, market positioning, and win themes, and that proposal direction is continuously refined based on RFX amendments, Q&A, and competitive intelligence
Oversee the RFX Q&A and amendment process, ensuring material changes are rapidly analyzed, risks are clearly communicated, and updates to solution, narrative, pricing inputs, and implementation plans are coordinated
Ensure meticulous review and interpretation of solicitations, including submission instructions, formats, page limits, portal/physical submission requirements, mandatory forms, and evaluation/scoring criteria
Enforce a disciplined compliance and quality framework, including: Compliance matrices and traceability mapping; Structured quality reviews (e.g., Shipley-style color reviews) with clear entry/exit criteria; Standards for version control, naming conventions, document structure, and graphics
Own risk and issue management at the pursuit level, ensuring timely escalation to leadership with clear options, trade-offs, and recommendations
Ensure internal consistency of commitments and data across volumes, forms, and appendices, and that proposal promises and operational commitments are captured and transferred to business owners in a timely, traceable manner
Lead post-award debriefs and lessons-learned sessions for assigned pursuits; synthesize feedback into clear, actionable improvements to processes, tools, and templates
Partner with Proposal Operations Managers and Proposal Enablement/Knowledge Management resources to: Refine standard templates, checklists, and execution playbooks; Enhance content libraries and reusable components guided by win/loss insights; Embed AI, analytics, and collaboration tools to improve efficiency, quality, and visibility; and Contribute to the evolution of a standardized, repeatable proposal operating model, aligned with Shipley best practices, and tailored to Medicaid managed care
Adapt work hours and patterns to support critical RFX milestones, including evenings and weekends when necessary to meet non-negotiable deadlines
Model healthy workload management where possible (early planning, realistic commitments, clear escalation paths) while acknowledging and managing the inherent demands of the role
Maintain composure, sound judgment, and a solutions-oriented mindset under high workload, tight timelines, shifting priorities, and ambiguity
Model and promote best-practice proposal management disciplines, including Shipley-style methods, structured reviews, and disciplined document control
Lead efficient, action-oriented status and decision-making forums (often daily or more frequently at peak) that focus leaders and contributors on decisions, risks, and next actions
Serve as a primary point of contact for executives and senior leaders for assigned pursuits, presenting status, risks, options, and recommendations concisely and credibly
Ensure tight alignment across Enterprise Growth, market leadership, clinical and operational partners, and control functions (e.g., compliance, legal, finance, IT, network, quality)