III - Extra Help

County of Shasta•Redding, CA

7d•Onsite

About The Position

This is an Extra Help position within the Shasta County Treasurer, Tax Collector, Public Administrator’s Office. Extra help positions are hourly employees that may work up to 900 hours in a fiscal year (July 1-June 30). Benefits are not included. The salary range consists of six (6) salary steps, with approximately 5% intervals between each step. The original appointment for new employees begins at the first step of the assigned salary range. New employees are eligible for a merit-based step increase at six months from step A to step B and then annually thereafter from the step B pay period. Shasta County offers all of the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family. The Treasurer-Tax Collector office collects property and other tax revenue for County government, County school districts, and various special districts. It is responsible for managing the County's investment program to ensure maximum interest income and adequate cash flow. The Treasurer-Tax Collector also acts as the Public Administrator for the estates of deceased persons for which there is no available or qualified administrator. Property Tax Specialist I: Under close supervision, to learn to perform a variety of specialized detailed clerical procedures and manual labor duties related to the operations of the Treasurer-Tax Collector; learn, interpret, and implement statutory regulations and policy; and to perform related work as required. Property Tax Specialist II: Under general supervision, to perform a variety of more complex clerical duties related to the operations of the Treasurer-Tax Collector; to assist in training of entry level staff; interpret and implement statutory regulations and policy; and to perform related work as required. Property Tax Specialist III: Under minimum supervision, to perform the most complex or uniquely important clerical and support duties related to the operations of the Treasurer-Tax Collector; to work in a lead capacity; to assist in training of staff; interpret and implement statutory regulations and policy; and to perform related work as required.

Requirements

One (1) year of general clerical experience.
One (1) year of experience performing property tax collection work equivalent to a Property Tax Specialist I with Shasta County.
Two (2) years of experience performing work similar to that of a Property Tax Specialist II with Shasta County.
Possession of a valid California driver’s license.
Accurate cash handling.
Working with increasingly complex regulation and policy.
Upholding strong integrity and compliance to security protocols.
Eager to provide quality customer service.
Ability to problem solve.
Willingness to continue to learn and grow within their duties.
Modern office practices and procedures and operation of office equipment.
Learn and perform a variety of specialized financial record keeping and detailed clerical procedures.
Analyze and interpret technical reports and documents.
Interpret and implement statutory regulations and policy.
Maintain confidential information in accordance with legal standards.
Type accurately and with moderate speed on a typewriter or computer terminal.
Make arithmetical computations rapidly and accurately.
Use a calculator.
Learn to operate a computer terminal, scanner, automated postage machine, folding machine, and other software and collection systems related to the department.
Utilize internet research tools.
Communicate effectively orally and in written form.
Understand and carry out oral and written instructions.
Work under pressure of deadlines and stressful conditions.
Establish and maintain cooperative relationships with those contacted in the course of work.
General knowledge of the California Revenue and Taxation Code.
Procedures and methods involved in the preparation, processing, and collection of property taxes.
Standard legal procedures applicable to collection of delinquent accounts.
Confidentiality regulations.
Tax Collector's data processing system.
Assessor's parcel numbering system.
Proper procedures for data entry and information search.
Principles and practices of directing and leading employees.

Nice To Haves

Microsoft Word and Excel experience (1-2 years, 2-3 years, or 3+ years)
Cash handling experience (1-2 years, 2-3 years, or 3+ years)

Responsibilities

Learns and performs a wide scope of less complex specialized financial and statistical record keeping work relating to the preparation, processing, and collection of taxes.
Affects the collection of delinquent and current taxes by correspondence or other recovery methods which are made available.
Assists the public at the counter or on the telephone, provides research for difficult tax inquiries, and routes to appropriate staff member or department.
Explains and implements basic statutory legal regulations, Revenue and Taxation Codes, policies, and procedures to the public.
Accepts and balances large volumes of cash and checks daily for the collection of secured taxes, unsecured taxes, delinquent taxes, installment plans, occupancy taxes and tax clearances.
Identifies a variety of difficult account and statistical record keeping problems related to the collection and resolves the issue by preparing refunds for duplicate or excess tax payments, due notices, and pending roll changes.
Researches and calculates impounds for tax clearances.
Processes, scans, verifies, and balances check payments received for taxes or other accounts receivable on tax software and collection systems.
Prints reports for balancing and preparation of electronic bank transport and the deposit.
Manages caseload of assigned clients for collection of unsecured taxes.
Researches, prepares confidential records, and serves legal documents on individuals, businesses, and banks for the purposes of seizing bank accounts and intercepting state tax returns for non-payment of unsecured taxes.
Maintains safe keeping of confidential records including social security numbers, bank account numbers, and credit card information.
Learns to prepare the daily deposit using the County’s financial system and submitting to the Treasurer’s Office.
Assists and participates in the delinquent property tax sale, which includes accepting payments and processing receipts to the successful bidder.
Sorts, copies, and files a variety of information.
In addition to the Property Tax Specialist I duties, incumbents perform a wide scope of the more complex, specialized financial and statistical record keeping work relating to the preparation, processing, and collection of property taxes.
Affects the collection of delinquent and current taxes by direct contact, extensive research, correspondence, or other recovery methods which are made available.
Researches, implements, and explains statutory legal regulations, Revenue and Taxation Codes, policies, and procedures to the public.
Prepares roll changes including processing and reversing payments due to misapplied transactions or non-sufficient funds, cancellation of penalties, and segregation of taxes.
Processes subdivision and mobile home impound accounts, which includes estimating, impounding, maintaining records, balancing, disbursing of tax monies, and preparation of refunds.
Issues mobile home and vessel tax clearances.
Examines release of lien reports and exports to the recorder.
Prepares and records release of power to sell documents and satisfactions of judgment documents.
Prepares journal entries for transferring funds.
Reviews, analyzes, and maintains trust report records to send written communications for refunds and due notices and any issues that arise from payment processing.
Analyzes reports and counts an abundant amount of cash to prepare the daily deposit using the County’s financial system and submits to Treasurer’s office.
Electronically sends checks to the bank daily.
Answers multiple routine inquiries about taxes.
Researches abstracts and estimates payoffs.
Produces and examines a variety of computer generated reports and listings.
Assists in the preparation, research, collection, and processing of Transient Occupancy Tax Returns.
Assists and participates in the preparation of the delinquent property tax sale, which includes accepting payments and processing receipts to the successful bidder.
Trains less complex duties to the entry-level staff.
Incumbents are fully competent to perform a full range of tax and revenue collection duties.
May assist supervisor in directing the daily work of other office support staff.
Completes special projects and performs the most highly responsible and complex support duties essential to the functioning of the department.
Compiles, identifies, reviews, and resolves a variety of difficult standardized financial reports and statistical record keeping problems related to the collection and balancing of taxes.
Performs the more complex work in the preparation, processing, and collection of property tax bills.
Affects the collection of delinquent and current taxes by direct contact, requiring extensive research, correspondence, or other recovery methods which are made available.
Oversees and assists in processing roll change functions including reversing, cancellation, correction, proration, and segregation of taxes.
Explains and interprets Revenue and Taxation Codes, policies, and procedures to the public and staff.
Accepts payments of taxes, processes subdivision and mobile home impound accounts, which includes estimating, impounding, disbursing of tax monies, and preparation of refunds.
Issues mobile home and vessel tax clearances.
Researches and prepares refunds for duplicate or excess tax payments.
When needed will enter, scan and verify payments received on computer system.
Prepares the deposit using the County’s financial system and submitting to Treasurer’s office.
Assists the public at the counter, on the telephone, or routes to appropriate staff member.
Answers routine inquiries about taxes, researches abstracts, and estimates payoffs.
Recognizes and resolves error conditions requiring use of the trust account.
Processes, prepares, and mails notices requesting balance of amounts due.
Prepares and researches data using the computer system and produces a variety of computer generated reports and listings.
Prepares and records liens, releases of liens, and satisfactions of judgment.
Releases powers of sale.
Prepares journal entries transferring funds and claims for payments.
Updates and maintains trust activity.
Assists and participates in the research and preparation of the delinquent property tax sales, which includes accepting payments and processing receipts to the successful bidder.
Prepares, mails, collects, researches, updates, and maintains Transient Occupancy Tax Returns.