Property Specialist, Single-Family Home Portfolio
Atrium Management Company•Tampa, FL
•$45,000 - $56,000•Hybrid
About The Position
Atrium Management Company is seeking an exceptional Property Specialist to manage a growing portfolio of single-family and boutique housing properties. The Property Specialist reports directly to the Portfolio Manager and will focus on building and maintaining relationships with residents, owners, and vendors. This role will also collaborate with the Business Development team to develop strategies for expanding the client base. The position is based in the Tampa office and requires local travel throughout Hillsborough and Pinellas counties.
Requirements
- Minimum 3 - 5 years of experience in a management or leadership role (Property Manager, Assistant Property Manager, or Leasing experience preferred)
- Reliable transportation and valid Florida Driver License
Nice To Haves
- FL Real Estate License preferred
- An understanding of property operations with emphasis on lease terms to support contract enforcement, including collections.
- The proven ability to provide excellent customer service resulting in resident retention.
- Highly organized with excellent time management skills.
- Skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations.
- Computer savvy (Office/Google Workspace).
- Familiarity with Appfolio, Property Meld or similar property management systems is a plus!
- Self-disciplined, positive, energetic and resourceful, hands-on, adaptable, and dependable.
- Team oriented but able to work independently.
- Bi-lingual (Spanish-speaking) candidates are highly encouraged to apply!
Responsibilities
- Support and participate in fulfilling customer service and leasing standards
- Maintain accurate resident and property records
- Review resident service requests, set up work orders, and follow-up with residents or builders and warranty company until work is complete
- Respond to resident requests promptly and courteously and provide solutions to resolve resident issues
- Assist in preparing all paperwork specific to new and renewal lease agreements
- Determine lease renewal rates and assist in delivery of renewal letters to secure renewals
- Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue
- Identify areas for improvement and improve the efficiency, productivity, and profitability of the community
- Collect, post, and deposit rents/security deposits and other portfolio income on a daily basis
- Lead the maintenance and management of budgeted occupancy, collections, and expenses
- Independently establish priorities, manage time effectively, and fulfill assigned objectives and projects
- Respond to and resolve unexpected problems and handle priority changes in a fast-moving environment
- Comprehend legal documents and be able to carry out related rent collections and lease management
- Complete financial records, budgets, and other fiscal reporting
Benefits
- Medical, dental, and vision coverage
- Employer-paid life insurance ($50,000)
- Employer-paid short-term disability
- Additional voluntary benefits
- 3 weeks paid time off
- 12 paid company holidays
- Parental leave for birth or adoption
- 401(k) with employer match
- Flexible spending account (FSA)
- Dependent care FSA
- Company-provided training and mentorship
- Real career growth opportunities - we promote from within
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
