Account Manager - Single Family

Conservice•,

1d•Hybrid

About The Position

The Single Family Account Manager will complete monthly client reports, account reviews, and plan/execute projects to help with client needs. Duties include, but are not limited to implementations, training, transition plans, research, and answering client questions. After training, this candidate can expect to handle client projects, calls, etc. on their own. This role requires the candidate to be organized, self-driven, and adaptable. Attention to detail and written and verbal communication skills are critical. Travel may be required. Candidates applying should have a wide range of knowledge about Conservice and the Single Family product including Billing and Synergy. Experience with implementations, client calls, and working across teams is also helpful.

Requirements

Proficiency in Excel and Word
Self-motivated
Ability to meet deadlines
Excellent attention to detail
Strong organizational skills
Ability to work well with others
Ability to handle difficult situations successfully
Experience with client implementations
Experience with project planning
Strong understanding of Conservice departments and Single Family processes
Proven track record of success in past positions
Ability to learn quickly

Nice To Haves

Wide range of knowledge about Conservice and the Single Family product including Billing and Synergy
Experience with implementations
Experience with client calls
Experience working across teams