Property Records Specialist

State of Montana • Billings, MT

6d • Hybrid

About The Position

This position resides in the Property Assessment Division of Department of Revenue. The Property Record Specialist (PRS) performs various duties assigned by management. They ensure that property values in the county are accurately recorded, regularly updated, and certified each year for fair and accurate property tax billings. This role supports taxpayers, county officials, and other stakeholders by maintaining reliable property records, processing ownership and sales information, and assisting with taxpayer programs and appeals. The Montana Department of Revenue administers approximately 40 state taxes, property appraisals, alcohol beverage laws, cannabis laws, and unclaimed property for the state of Montana. The Property Assessment Division manages Montana’s property assessment and valuation of all taxable property for property tax purposes. PAD is comprised of the Geographic Information System Unit, Program Support Unit, Computer Assisted Mass Appraisal Unit, Industrial Unit, Division Administration team, and approximately 30 local field offices in various counties in Montana.

Requirements

• One year of post-secondary education or training
• One year of job-related experience (appraisal, assessment, auditing, accounting, banking, data entry, bookkeeping, records management, customer service or a real estate related field)
• Must pass the department’s CORE Assessment training, within the first year of employment.
• Valid driver's license with less than 12 conviction points in the most recent completed 36 months.
• Eligibility to work in the United States.
• Must be a primary resident of Montana as a condition of employment.
• Must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program.
• Successful applicants are required to successfully pass DOR tax and background check(s).

Nice To Haves

• Knowledge of mathematics
• Knowledge of customer service standards
• Knowledge of property valuation techniques
• Knowledge of mapping and geographic information systems (GIS)
• Skills in research and analysis
• Skills in accuracy and attention to detail
• Skills in conflict resolution
• Skills in commonly used office and spreadsheet computer applications
• Skills in written, verbal, and interpersonal communication
• Skills in customer service
• Self-motivation
• Ability to follow instructions
• Ability to provide timely customer service
• Ability to handle multiple priorities under deadlines

Responsibilities

• Ensure that property values in the county are accurately recorded, regularly updated, and certified each year for fair and accurate property tax billings.
• Supports taxpayers, county officials, and other stakeholders by maintaining reliable property records, processing ownership and sales information, and assisting with taxpayer programs and appeals.

Benefits

• Health, dental, and vision care
• Life insurance
• Long-term disability
• Free health care for employees and eligible family members at Montana Health Centers
• Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information
• Retirement plans
• Paid vacation - starting at 15 days a year
• Sick leave - 12 days a year
• 11 holidays, including a floating holiday
• Flexible hours
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree