Property Operations Manager

Bremerton Housing Authority•Bremerton, WA

10h•$95,166 - $127,230•Onsite

About The Position

The Property Operations Manager is responsible for management and oversight of BHA-owned and BHA-managed residential properties in accordance with regulations through HUD and the Washington State Housing Finance Commission.

Requirements

Bachelor’s Degree (four-year college or technical school): Required, Field of Study: Business Administration, Social Services, or related field.
6 plus years of experience in residential property management including direct employee supervision (3 years with LIHTC Tax Credit Properties).
3 years of supervisory experience.
Experience must demonstrate high level knowledge in interpreting and utilizing applicable program regulations and federal, state, and local laws (including Landlord Tenant Laws).
Experience using Microsoft Office programs, including Word, Excel, and Outlook.
Experience with property management software, YARDI systems preferred.
Experience using various office equipment such as computers, phones, photocopiers, fax machines, mail machines, scanners, etc.
Must have a Low Income Housing Tax Credit Certification prior to applying.
Must possess a valid driver’s license for use in Washington State with the continued ability to be covered under the Housing Authority’s auto insurance policies.
Must pass background check indicative to the position requirements.
Accountability - Ability to accept responsibility and account for their actions.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Conflict Resolution - Ability to deal with others in an antagonistic situation.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Management Skills - Ability to organize and direct oneself and effectively supervise others.
Tolerance - Ability to work successfully with a variety of people without making judgments.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Reliability - The trait of being dependable and trustworthy.
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Tactful - Ability to show consideration for and maintain good relations with others.
Technical Aptitude – HUD Affordable Housing Programs - Technical aptitude: Ability to comprehend complex technical knowledge and terminology of HUD affordable housing programs, specifically Low Income Tax Credit, and accurately follow applicable federal, state and local laws.

Nice To Haves

Certified Public Housing Manager, Certified Property Manager, or other housing certifications also helpful for this position.

Responsibilities

Oversee management operations of BHA-owned and BHA-managed properties.
Supervise property managers. Conduct evaluations for all direct reports as necessary. Work with Housing Director to determine appropriate training opportunities and to take disciplinary action.
Assist in development of and implementation of management policies.
Ensure compliance with regulatory and funding entities including but not limited to HUD, WSHFC, the Department of Commerce, and tax credit investment partners.
Prepare reports and presentations as requested for meetings with boards of directors, homeowner associations, and committees.
Oversee completion of the certification process and quality control regarding tax credit compliance for BHA-owned and BHA-managed properties. Analyze tax credit property reports and foresee or problem solve significant property issues.
Resolve risk management and legal issues that may arise and/or work with the Housing Director to develop a plan of action.
In partnership with the Housing Director and Maintenance Supervisor, prepare budget recommendations for each property and forecast capital needs and expenditure recommended for the properties.
Oversee property budgets throughout the fiscal year. Inform Housing Director of variances or rationale for need for unbudgeted funds.
Act as liaison between Bremerton Housing Authority and tenants, investigate complaints, disturbances, and violations, and resolve problems following established management rules and regulations.
Assist in writing, updating, and maintaining program compliance such as Environmental Reviews, Utility Allowance Coordination, Owner/Agent certifications, Elderly Only Designation, Admin Plan, ACOP, Portfolio Plans. Accompany HUD or BHA representatives for property audits or inspections.
Other duties as assigned.

Benefits

Medical Insurance-BHA pays 95% for employee only or 90% for family
Vision Insurance-BHA pays 95% for employee only or 90% for family
Dental Insurance – 100% Covered by BHA
Life and AD&D Insurance
Washington State Retirement (PERS)
Washington State Deferred Compensation
Paid Time Off (PTO) Accrual of 150 hours in first year
Washington State Paid Sick Leave – 1 hour for every thirty hours worked (approx. 69 hours per year)
14 Paid Holidays per year
Longevity Pay
Employee Assistance Program
Tuition Reimbursement Opportunities