Property Operations and Project Coordinator

Commonwealth of Massachusetts • Worcester, MA

3d

About The Position

The Massachusetts Department of Mental Health (DMH) is seeking a Property Operations and Project Coordinator. This role serves as an essential leader in ensuring the seamless operation, safety, and functionality of the WRCH campus. The Property Operations and Project Coordinator provides strategic oversight of property operations, commodities budgeting, procurement, warehouse management, space planning, and multi-department initiatives that directly support clinical and administrative services. The position plays a key role in shaping how space, resources, and infrastructure are leveraged across the organization, balancing operational efficiency, fiscal stewardship, and compliance within a dynamic healthcare environment. In addition to managing complex projects that span departments and external partners, this role acts as a central connector for communication, planning, and execution of facility-related initiatives, including contracts, renovations, relocations, and safety or access needs. The position works closely with hospital leadership and regulatory partners to support accreditation, continuous quality improvement, and long-term facility goals. Candidates should expect a highly collaborative role with meaningful impact, broad visibility across the organization, and the opportunity to influence how a large, mission-driven healthcare facility operates and evolves. Please note: The schedule will be 40 hours per week, Monday - Friday, 8:00 AM - 4:30 PM.

Requirements

• Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.
• Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience. II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience. III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
• NOTE: No substitutions will be permitted for the required (B) experience.
• Demonstrated ability to collect, evaluate, and analyze data from records, documents, and stakeholder input to draw sound conclusions and develop actionable recommendations.
• Proficiency in preparing clear, concise, and well-organized written materials, including general reports, summaries, and supporting documentation.
• Experience creating and using charts, graphs, tables, and other visual tools to present information effectively and support decision-making.
• Strong written communication skills, with the ability to express complex ideas logically and succinctly.
• Effective oral communication skills, including the ability to provide clear instructions, present information, and engage diverse audiences.
• Proven supervisory capability, including planning and assigning work, conducting performance reviews, identifying training needs, and supporting staff development and accountability.
• Ability to follow and provide written and verbal instructions accurately and consistently.
• Strong interpersonal skills, with the ability to establish and maintain productive, professional working relationships and interact tactfully with others.
• Demonstrated adaptability and flexibility in responding to changing priorities, emergency situations, and evolving program requirements.
• Sound judgment and discretion, particularly in the handling of confidential and sensitive information.

Nice To Haves

• Demonstrated familiarity with the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit operations.
• Strong understanding of the organizational structure, roles, and functions of the assigned agency.
• Proficient knowledge base of state procedures related to the purchasing and requisitioning of supplies and equipment.
• Working expertise in state accounting and budgetary procedures, including applicable terminology and reporting practices.

Responsibilities

• Oversees and coordinates complex, cross-department property and facilities projects, including procurements, contracts, physical plant modifications, space closures, and safety or security-related initiatives, ensuring effective resource planning and clear, organization-wide communication.
• Develops, negotiates, and manages contracts and vendor agreements, including solicitation and evaluation of bids, proposal development and review, contract documentation, and ongoing project oversight.
• Manages all aspects of property operations, including commodities and operational budgeting, procurement, inventory control, and stock and supply management.
• Oversees warehouse operations, physical plant space assignments, and relocations or redesignations of office and operational space supporting approximately 1,200 staff.
• Leads space planning and utilization efforts by assessing program and staffing needs, designing and drafting floor plans and layouts, and ensuring adequate, compliant, and functional work environments.
• Inspects office and operational areas to determine suitability for occupancy and compliance with agency standards, safety requirements, and regulatory guidelines.
• Develops, maintains, and analyzes reports, spreadsheets, and databases to track project budgets, expenditures, operational performance, and continuous quality improvement (CQI) goals.
• Collaborates with internal departments and external partners to support Joint Commission accreditation, compliance activities, and survey readiness.
• Conducts rental surveys, cost estimates, contractor performance evaluations, and makes recommendations regarding equipment purchases and maintenance services.
• Supervises property operations staff by assigning work, monitoring performance, approving requisitions for supplies and repairs, and ensuring the secure handling and storage of confidential and high-security items.

Benefits

• Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees