Property Coordinator

Northwood RetailCharlotte, NC
1dOnsite

About The Position

This is a full-time role reporting to the Property Manager. Regular on-site attendance during standard business hours is essential. The role involves performing daily functions to support property management for retail tenants, including tenant relations, budget management, operations oversight, and ensuring alignment with organizational objectives.

Requirements

  • Minimum of High School Diploma or equivalent
  • Ability to always maintain professional conduct and appearance
  • Ability to quickly analyze and solve problems
  • Strong verbal and written communication skills
  • Advanced knowledge of Microsoft Office Suite
  • Strong attention to detail and the ability to handle multiple projects and tasks simultaneously

Nice To Haves

  • Commercial real estate experience preferred

Responsibilities

  • Work with management to establish positive relationships with all tenants by providing strong customer service and responding to inquiries and issues promptly.
  • Assist in managing on-site vendors, ensuring completion of duties as contracted.
  • Maintain electronic filing system. More specifically, tenant and vendor files, notice letters, and other communications or pertinent correspondence.
  • Track rent and other charge collections regularly.
  • Assist Property Manager and Marketing Manager with on-site retail event coordination, pop-up retail activations, and sponsorships.
  • Ensure sales reports are received in a timely manner and input into tracking software.
  • Upload and code property invoices according to budget.
  • Prepare responses to routine enquiries and function as a conduit for retailers and customers.
  • Prepare and modify documents including correspondence, reports, drafts, memos, and emails to both tenants and contracted vendors.
  • Act as property point of contact regarding Certificate of Insurance management and assist with COI collections and tracking.
  • Assist with budget preparation by researching costs for supplies and services and obtaining bids as directed.
  • Assist with the Annual Budget Presentations as needed.
  • Prepare agendas for miscellaneous meetings as needed.
  • Special projects may be assigned as needed.
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