Property Operations Administrator

Compass Communities•Mississauga, ON

28d•CA$55,000 - CA$63,000•Onsite

About The Position

The Property Operations Administrator will be responsible for ensuring accurate rent rolls and renewals, tenant profiles inclusive of rent and other charges, security deposits, and tenant payments. The role also ensures that operations staff follow revenue-related policies and procedures in line with applicable residential tenancy legislation. This position will be fully in office based out of our Corporate Office in Mississauga.

Requirements

Diploma in Accounting, Finance, Business Administration or a related field
Minimum 2 years in accounting or property administration
Excellent Microsoft Office skills, particularly Excel
Strong communication and interpersonal skills
Strong analytical and problem-solving skills
Ability to work under tight deadlines, multi-task and prioritize

Nice To Haves

Experience in real estate or property management preferred but not required

Responsibilities

Maintain accurate entry of lease documents, renewals, and tenant profile updates, including bank account information
Ensure all lease terms, including adjustments and renewals, are executed without error
Process monthly lease renewals
Support the Operations team with tenant inquiries regarding operating costs, realty taxes, and utility billings to maintain professional relationships
Work with the legal department to prepare collection packages
Prepare bank deposits for tenant payments
Prepare and maintain Above Guideline Increase (AGI), legislated rent reduction Excel schedules, and related tenant correspondence
Manage the end-to-end process of utility payments with tenants
Post NSF payments
Coordinate with Accounts Payable for the issuance of tenant cheques (e.g., rent or other refunds, deposit interest, etc.)
Reconcile and maintain tenant ledgers, applying charges and credits as needed
Other tasks related to operations administration as assigned