Property Manager

HallKeen•Westfield, MA

1d•Onsite

About The Position

HK Management is seeking a qualified, motivated and experienced Property Manager to manage a 107 unit elderly/disabled project based section 8 property in Westfield, MA. The ideal candidate will have strong experience in affordable housing compliance, HUD regulations, and property operations, along with a demonstrated ability to lead staff, manage financial performance, and foster positive resident relationships. A commitment to maintaining a safe, compliant, and high-quality living environment is essential. This position reports directly to the Vice President of Residential Management.

Requirements

Minimum of 3+ year’s residential property management experience or equivalent
Strong verbal and written communication skills
Ability to adapt to a fast paced environment
Ability to multi task and work independently with attention to detail
Strong organizational skills
Must be able to motivate and lead a team
Proficient in Microsoft Word, OneSite, Outlook and Excel

Nice To Haves

ARM and COS designations

Responsibilities

Maintain and ensure compliance of all resident, occupancy, and maintenance files in accordance with HUD and regulatory requirements
Administer Project-Based Section 8 program requirements, including certifications, recertifications, and interim reexaminations
Verify applicant eligibility in accordance with HUD guidelines, ensuring accurate income calculations and documentation
Enforce rent collection policies, monitor accounts receivable, and ensure timely collections and deposits
Prepare and submit monthly, quarterly, and annual reports to the Regional Manager and corporate office
Develop and implement marketing and outreach strategies to maintain full occupancy and minimize vacancy loss
Oversee compliance with all affordable housing regulations, including HUD, Fair Housing, and other applicable programs
Coordinate and prepare for management reviews, MORs, and regulatory audits
Supervise, train, and evaluate on-site staff; provide leadership and ensure accountability for performance
Manage scheduling and daily operations of site staff
Prepare annual operating budgets and monitor financial performance, including variance reporting and expense control
Oversee property maintenance operations, including preventive maintenance plans and capital needs awareness
Conduct regular property and unit inspections to ensure physical condition standards are met and deficiencies are addressed promptly
Promote strong resident relations, address concerns effectively, and support resident retention initiatives
Ensure full compliance with Fair Housing laws and company policies at all times