Property Manager

De Novo HRConsulting & Business Advisory•Philadelphia, PA

4d•Onsite

About The Position

The Property Manager is responsible for the overall operation, performance, and compliance of assigned residential properties. This role oversees leasing activities, resident relations, and property maintenance to ensure high occupancy levels, resident satisfaction, and adherence to company policies and regulatory requirements.

Requirements

High School diploma or equivalent required.
Reliable personally owned vehicle required.
Excellent customer service skills.
Experience with Microsoft Office (Excel, Word, Outlook, etc.).
Proficient listening, verbal, and written communication skills to convey information concisely yet effectively.
Exceptional organizational skills with the ability to prioritize and manage multiple projects simultaneously (multi-tasker).
High attention to accuracy and detail.

Nice To Haves

Philadelphia Housing Authority (PHA) experience a plus.
Experience working as a leasing agent (affordable/subsidized housing preferred).
Experience with Low Income Housing Tax Credits (LIHTC) and Section 8 Housing preferred.

Responsibilities

Generate, track, and follow up on leads and inquiries; conduct tours for prospective residents.
Screen applicants, process and verify rental applications and supporting documentation.
Prepare and maintain accurate client files, lease agreements, and compliance records.
Manage leasing activities, including renewals and rental pricing negotiations (including PHA tenants).
Oversee PHA voucher program participation and ensure compliance with HUD regulations; coordinate with PHA on current and future properties.
Coordinate move-ins, move-outs, and unit inspections; ensure units are ready for occupancy.
Manage apartment turnover in collaboration with maintenance teams.
Maintain property operations by addressing resident concerns, enforcing policies, and scheduling repairs.
Foster positive relationships with residents, staff, and the public while delivering strong customer service.
Collaborate with leasing and maintenance teams to achieve operational and organizational goals.
Manage financial operations, including rent collection, delinquency follow-up, receivables, expenses, and forecasting.
Enforce delinquency procedures in accordance with company policies and local regulations.
Apply for and renew rental licenses and coordinate required inspections and certifications (e.g., fire alarm, sprinkler, backflow).
Administer tenant charges for damages, repairs, or fines when applicable.
Contribute to overall business performance and assist with additional operational needs as required.