Property Manager

Lorain Metropolitan Housing Authority•Lorain, PA

3d•$61,692 - $92,518•Onsite

About The Position

Is responsible for overseeing the physical condition, management, financial performance, and quality of life for residents while complying with HUD and Raise Up regulations. The Property Manager may be cross trained to oversee a variety of properties, including public housing family sites, public housing high rises, public housing scattered sites, project-based Section 8 New Construction buildings, Low Income Housing Tax Credit (LIHTC) properties, or market rate units.

Requirements

Associate Degree and a minimum of four (4) years of property management experience that included at least one (I) year of supervisory experience.
Experience managing Low-income housing tax credit properties and/or multi-family properties is desirable.
An equivalent combination of education and relevant experience will be considered.
Previous experience in private or public sector Property Management helpful.
Ability to communicate effectively with staff, residents, and the public.
Basic math skills.
Problem solving.
Ability to learn computer programs needed for the position.
Must possess and maintain valid Ohio driver's license and be insurable by Raise Up's vehicle insurance carrier; if current driver's license is not from Ohio, must obtain Ohio's driver's license within 14 days of employment.
Must possess a Public Housing Property Management Certification from a qualified training institution.
Must pass drug screen, employment reference, and criminal history background check.
Must be proficient in Microsoft Word and Outlook and working knowledge of Excel.
Ability to become proficient in Raise Up computer software.
Ability to pass tests to gain access to and maintain certification in HUD's EIV system.
Possesses and/or able to acquire knowledge of HUD regulations, particularly relating to public housing occupancy and the Public Housing Assessment System (PHAS).
Ability to read, interpret and implement HUD regulations and guidance related to the job.
Ability to interpret and explain policies and/or procedures to help others understand and implement.
Knowledgeable of basic budget and financial reports sufficient to assess the financial performance of the project and explain reasons for variances in monthly budget report.
Knowledgeable about Fair Housing and non-discrimination requirements.
Ability to solve problems on a daily basis.
Ability to work with and serve a diverse population and relate to individuals at all socio-economic levels.
Ability to pay attention to detail and work accurately on a consistent basis.
Possess mental acuity to make rational decisions though sound logic and deductive processes.
Ability to communicate effectively with the HUD personnel, general public, vendors, and coworkers.
Ability to explain reasoning for actions taken and be able to document clearly such reasoning in writing.
Ability to meet/exceed the expectations and requirements of internal/external customers.
Requires a high degree of motivation, self-direction, and the ability to operate independently with little supervision.
Ability to maintain confidentiality.
Must be accountable for the performance of the assigned staff, and maintain an expectation for success.
Requires strong leadership and supervisory skills.
Exhibits a comfort level of working in a fast-paced environment and able to prioritize multiple tasks with frequent interruptions.
Requires excellent organizational skills.
Skill in supervising, training, and orienting staff.
Requires the ability to use office equipment such as a computer, fax, calculator, copy machine, multi-line telephone systems.

Nice To Haves

Experience managing Low-income housing tax credit properties and/or multi-family properties.
Previous experience in private or public sector Property Management.
Uniform Physical Conditions Standards training.
Multifamily Housing Training in HUD Handbook 4350.3.
Fair Housing and Customer Service training.
Knowledge of Ohio Tenant/Landlord Law.
Ability to speak, read, and/or write Spanish.

Responsibilities

Supervises, trains and orients staff; conducts performance evaluations of staff and issues corrective action as needed.
Ensures apartments are leased on a timely basis and project achieves highest possible occupancy at all times.
Ensures vacated units are shown to applicants.
Enforces lease agreements by various means, including issuing late notices, Notices to Cure, Notices of Lease Termination, Notices to Leave the Premises, court orders, and by conducting one-on-one counseling to enable the resident to become compliant.
Testifies on behalf of Raise Up in housing court proceedings.
Conducts annual and interim recertification interviews.
Computes rents and completes initial certifications for new tenants and annual/interim recertifications for existing tenants in accordance with HUD regulations/guidance and Raise Up policy.
Conducts housing inspections in accordance with Uniform Physical Conditions Standards (UPCS), including initial housing inspections within 30-60 days of move in, various forms of special housing inspections, and grounds inspections.
Understands goals of the Public Housing Assessment System (PHAS) and strives to achieve high performer scores for the Project.
Reviews monthly rent rolls for accuracy and reconciles tenant accounts receivable (TARS) on a monthly basis.
Completes a summary of vacated tenant accounts within 30 days of move out.
Resolves issues/problems among residents of various age, race, gender, ethnicity, disabilities, income levels, familial status.
Handles tenant-related paperwork such as landlord statements, letters, transfer requests, requests for accommodations or modifications, VAWA, etc.
Interprets regulations, guidance, policies and procedures and ensures consistent application of and compliance with regulations and ordinances of HUD, State of Ohio, Raise Up and local jurisdictions in the enforcement of the lease and management of the Project.
Ensures that the Maintenance Manager monitors and properly maintains work orders, consumable inventory, tools, and equipment and implements the Preventive Maintenance program.
Oversees procurement of materials, services, and office supplies via Raise Up approved vendors and in a manner consistent with the Raise Up procurement policy.
In conjunction with the Maintenance Manager, establishes work schedules and ensures access to units for refurbishing vacant units, extermination, inspections, contracted services, preventive maintenance, modernization, etc. in an expeditious manner.
Builds, develops, and fosters quality relationships with external customers, such as resident families, community-based service providers, local government, judicial system, and HUD.
Participates in creation of budgets for the Project and Capital Fund Program planning.
Monitors and manages the budget for the project.
Holds informal hearings and attends formal hearings, as required.
Ensures confidentiality of information is maintained among project staff.
Ensures compliance with all safety requirements at the Project: creates and follows-up on accident/incident reports; holds monthly safety meetings.
Participates in the interviewing and hiring process of new staff; trains, supervises and assesses performance of Maintenance Manager, Assistant Managers, Maintenance Technician, and Clerical Assistants and other part-time/full-time employees, where applicable.
May be required to post inventory on work orders, ensure work orders are complete, accurate and closed.
Complies with Records Retention Policies.
Performs duties of other staff in their absence, as needed.
Attends meetings with staff, coworkers, contractors, consultants, service providers, collaborative partners, HUD personnel, and the general public, as needed.
Participates in ongoing training, as required.
Performs other related duties as required.