Property Manager at The Crossing and Terra Lofts

Affinity Property Management•Vancouver, WA

1d•Hybrid

About The Position

The Property Manager will oversee two apartment communities, The Crossing (441 S 69th Place, Ridgefield, WA 98642) and Terra Lofts (1103 NE 83rd St., Vancouver, WA 98665), with a total of 182 units. This full-time, non-exempt position reports to the Portfolio Manager and works a Monday-Friday schedule from 8:00 am to 5:00 pm. The role involves managing administrative, operational, financial, and resident experience aspects of the properties, as well as leading a team.

Requirements

Authorization to work in the United States.
High School Diploma or equivalent.
2+ years of experience in multi-family property management.
1+ years of experience in staff supervision.
Proficient in Microsoft Office Applications including Outlook, Word, and Excel.
Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development.

Nice To Haves

Yardi Voyager and CRM experience preferred.

Responsibilities

Comply with all Fair Housing and Equal Housing Opportunities requirements.
Comply with appropriate state landlord/tenant statutes.
Ensure timely and accurate submission of individual and team payroll and commissions.
Complete weekly, monthly, quarterly, and year-end reports.
Consult with legal counsel and attend court hearings as needed.
Attend training and development seminars.
Advertise and promote the property.
Utilize industry-specific software for lead management.
Provide tours to prospective and current residents.
Complete the full cycle lease process with prospective residents.
Ensure compliance with renter’s insurance.
Review rental rates and concessions with Portfolio Manager.
Maintain resident occupancy of 95%.
Ensure the timely collection of rent and other ancillary revenue.
Manage delinquency process.
Manage petty cash account.
Manage and process vendor invoices.
Generate renewal offer letters and manage renewal leases after review with Portfolio Manager.
Monitor expenditures to keep in compliance with the operating budget.
Manage turnover workflow including scheduling and management of vendors, conducting pre/post move-out inspections, and make-ready inspections.
Assist Portfolio Manager with preparing the annual budget.
Perform other duties as assigned by Portfolio Manager.
Engage with prospective and current tenants using a professional and courteous approach.
Navigate priority changes to respond to and resolve unforeseen issues or emergencies.
Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions.
Complete quality assurance calls following up on completed work orders.
Facilitate resident events.
Guide the performance of all administrative staff through clear instruction, training, coaching, and performance management.
Guide the performance of all maintenance staff through clear instruction, training, coaching, and performance management.
Conduct staff meetings on a regular basis.

Benefits

Medical insurance at no cost to the employee
Dental insurance at no cost to the employee
Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance)
401k auto enrollment program
Life Balance Program access for associate-only discounts
Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)
Monthly phone allowance of $50.00
Monthly auto allowance of $200.00
Leasing commission opportunities
Renewal commission opportunities
20% employee rent discount available