Assistant Manager at The Crossing and Terra Lofts

Affinity Property Management•Vancouver, WA

23h•Hybrid

About The Position

The Assistant Property Manager will be responsible for supporting the Property Manager in overseeing two apartment communities, The Crossing and Terra Lofts, totaling 182 units. This role involves a mix of administrative, operational, financial, and resident experience tasks, with a focus on maintaining high occupancy and resident satisfaction.

Requirements

Authorization to work in the United States.
High School Diploma or equivalent.
1+ years of experience in multi-family property management.
Proficient in Microsoft Office Applications including, Outlook, Word, and Excel.
Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development.

Nice To Haves

Yardi Voyager and CRM experience preferred.

Responsibilities

Comply with all Fair Housing and Equal Housing Opportunities requirements.
Comply with appropriate state landlord/tenant statutes.
Attend training and development seminars.
Advertise and promote the property.
Utilize industry specific software for lead management.
Provide tours to prospective and current residents.
Complete full cycle lease process with prospective residents.
Ensure compliance with renter’s insurance.
Maintain resident occupancy of 95%.
Ensure the timely collection of rent and other ancillary revenue.
Assist Property Manager with delinquency process.
Assist Property Manager with processing vendor invoices.
Engage with prospective and current tenants using a professional and courteous approach.
Navigate priority changes to respond to and resolve unforeseen issues or emergencies.
Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions.
Complete quality assurance calls following up on completed work orders.
Facilitate resident events.
Other duties as assigned by Property Manager.