Property Manager

PEG Property Group•Orem, UT

39d•Hybrid

About The Position

This position is responsible for the successful marketing, leasing, and retention at their assigned community. The Property Manager will supervise and collaborate with one or two maintenance employees to achieve property goals, provide guidance, prioritize tasks, and ensure timely completion of maintenance and operational needs. They will foster a cohesive working relationship to maintain a well-functioning property and be the primary point of contact for all resident inquiries, concerns, and maintenance requests, building positive relationships to drive satisfaction and retention. The role involves managing lease renewals, implementing strategies to maintain high occupancy, and managing online reviews to ensure a positive digital presence. Routine inspections will be conducted to ensure the property is well-maintained and presentable. The Property Manager will coordinate with the maintenance team and vendors to complete preventative maintenance, repairs, and unit turnovers promptly, and address emergency maintenance issues efficiently. They will assist the Regional Manager with capital expenditure planning and tracking, and coordinate with vendors and contractors for capital expenditures to ensure work is well executed and on schedule. The role requires meeting and exceeding budgeted NOI, monitoring market rents daily for steady rent growth, overseeing rent collection and managing delinquencies, including legal follow-ups. The Property Manager will prepare and adhere to property budgets, providing regular updates on financial performance and preparing weekly & monthly financial reporting. Cost-saving strategies will be implemented while maintaining property standards. Coordination with corporate accounts payable for invoicing and processing of property bills, and overseeing third-party billing and collection for utilities, pet administration, insurance, etc., will be required. Regular audits of lease charges will ensure accurate billing and collection. Marketing efforts, including property website, online listings, and social media campaigns, will be handled to attract new residents. Property tours, lease signings, and maintaining accurate digital and physical records are key responsibilities. Occupancy trends will be monitored, and leasing strategies adjusted to meet goals. Lease expirations will be monitored, and renewals sent out timely. Audits of marketing efforts will ensure accuracy and attractiveness of digital and physical assets. Organized, up-to-date records for residents, vendors, and property operations must be maintained. Compliance with Fair Housing laws and other applicable regulations is essential. Vendor contracts will be managed to ensure high-quality service delivery. Consultation with legal counsel and attendance at court hearings may be necessary. Staying current on industry trends and regulatory changes is expected. Payroll review, adjustment, and approval for employees will be performed to meet deadlines, and monthly bonus submissions will be prepared. Regular training and professional development for team members will be coordinated, and performance assessed regularly. A welcoming and inclusive community for residents will be fostered, and monthly resident relation events or initiatives will be planned to enhance the resident experience and strengthen the community's identity.

Requirements

5 years of real estate marketing and/or leasing experience
one or more years of experience as a property manager in a multi-unit residential property, with responsibility for marketing and financial management.
Knowledge of sales and marketing techniques
Results-oriented mindset, with a proactive approach to problem-solving and removing barriers
Self-motivated, resourceful, and accountable for achieving leasing goals
Superb written and verbal skills
Proficiency in Yardi suite of products and Microsoft Office applications
Knowledge of Fair Housing regulations and other industry standards
Must be able to tolerate prolonged periods of sitting and/or standing at desk. (80% office work)
Must be able to operate a computer, telephone, and/or keyboard and tolerate prolonged periods performing work using a computer, telephone, and/or keyboard.
Must be able to lift up to 25 pounds.
Must be able to tolerate long periods of conducting in-person inspections of properties, including climbing stairs and walking around the property.
Must have a valid driver’s license and be insurable under the company policy.

Nice To Haves

Property management industry certifications or a college degree is preferred

Responsibilities

Supervise and collaborate with one or two maintenance employees to achieve property goals.
Provide guidance, prioritize tasks, and ensure timely completion of maintenance and operational needs.
Foster a cohesive working relationship to maintain a well-functioning property.
Be the primary point of contact for all resident inquiries, concerns, and maintenance requests.
Build positive relationships with residents to drive satisfaction and retention.
Manage lease renewals and implement strategies to maintain high occupancy.
Manage online reviews to ensure a positive digital presence is maintained.
Conduct routine inspections to ensure the property is well-maintained and presentable.
Coordinate with the maintenance team and vendors to complete preventative maintenance, repairs and unit turnovers promptly.
Address emergency maintenance issues efficiently.
Assist Regional Manager with capital expenditure planning and tracking for the property.
Coordinate with vendors and contractors pertaining to any capital expenditures to ensure work is well executed and on schedule.
Meet and exceed budgeted NOI.
Monitor market rents daily to ensure steady rent growth.
Oversee rent collection and manage delinquencies, including legal follow-ups if necessary.
Prepare and adhere to property budgets, providing regular updates on financial performance.
Prepares all weekly & monthly financial reporting.
Implement cost-saving strategies while maintaining property standards.
Coordinate with corporate accounts payable invoicing team member to ensure property bills are collected, processed, and paid on a recurring basis.
Oversee any third-party billing and collection, including for utilities, pet administration, insurance, etc.
Perform regular audit of lease charges to ensure all resident charges are being accurately billed and collected.
Handle marketing efforts, including property website, online listings and social media campaigns, to attract new residents.
Conduct property tours, handle lease signings, and maintain accurate digital and physical records.
Monitor occupancy trends and adjust leasing strategies to meet goals.
Monitor lease expirations and send out lease renewals in a timely manner.
Perform regular audits of all marketing efforts to ensure all digital and physical assets are accurate, attractive, and up to date.
Maintain organized, up-to-date records for residents, vendors, and property operations.
Ensure compliance with Fair Housing laws and other applicable regulations.
Manage vendor contracts, ensuring high-quality service delivery.
Consult with legal counsel and attend court hearings as needed.
Stay current on industry trends and changes in regulatory regulations.
Reviews, adjusts and approves payroll for any employee to meet payroll deadlines.
Prepares monthly bonus submissions.
Coordinate and provides regular training and professional development for any team member and assess performance regularly.
Foster a welcoming and inclusive community for residents.
Plan monthly resident relation events or initiatives to enhance the resident experience and strengthen the community's identity.