Property Manager

Guardian Properties LLC•Augusta, GA

11h•Onsite

About The Position

The Community Manager is responsible for the overall performance, operations, and financial success of a multifamily apartment community. This role provides leadership to the onsite team while ensuring exceptional resident experiences, strong occupancy, budget adherence, and full compliance with company policies and local, state, and federal regulations.

Requirements

3+ years of multifamily property management experience (Community Manager level preferred)
Strong knowledge of leasing, budgeting, financial reporting, and operations
Proven leadership and team-management skills
Excellent communication, organization, and problem-solving abilities
Experience with property management software (AppFolio)

Responsibilities

Oversee daily operations of the apartment community, ensuring high standards of property appearance, safety, and service
Manage community budgets, rent collections, delinquency, and expense control to meet NOI and ownership goals
Prepare and analyze weekly and monthly financial and operational reports
Monitor and manage vendor contracts, invoices, and service performance
Drive leasing performance through effective marketing strategies, pricing, and lead conversion
Oversee leasing activities including tours, applications, approvals, renewals, and resident retention
Collaborate with regional leadership on marketing initiatives, lease-up strategies, and competitive positioning
Analyze market trends, rent comps, and occupancy data to recommend pricing and concessions
Hire, train, coach, and supervise onsite team members (leasing, maintenance, concierge, etc.)
Foster a positive, accountable, and service-oriented team culture
Conduct performance evaluations and support professional development
Ensure proper scheduling and coverage for office and maintenance operations
Deliver exceptional customer service and cultivate strong resident relationships
Address resident concerns, complaints, and escalations professionally and promptly
Enforce lease agreements and community policies consistently and fairly
Oversee resident events and engagement initiatives
Partner with maintenance leadership to ensure timely work order completion and preventive maintenance
Conduct regular inspections of apartments, amenities, and common areas
Ensure compliance with safety standards, life-safety systems, and risk management protocols
Ensure full compliance with Fair Housing laws, landlord-tenant regulations, and company policies
Maintain accurate records, leases, files, and reporting systems
Respond to audits, inspections, and legal notices as needed