Property Manager (Tax Credit Experience)

CAPSTONE REAL ESTATE SERVICES, INC.•Forney, TX

About The Position

This role involves managing a property, including financial oversight, lease enforcement, marketing, resident satisfaction, property maintenance, staff supervision, and client relations. The Property Manager is responsible for ensuring the property meets financial goals, maintains high standards of appearance and safety, and provides excellent resident service. The role also includes managing staff performance and assisting in client/owner relationship management.

Requirements

High School Diploma or equivalent
Driver’s License
Satisfactory results of a thorough Criminal History Record Check(s).
Satisfactory results of a Drug Screen Test.

Nice To Haves

Bi-lingual Preferred
Tax Credit Experience

Responsibilities

Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports.
Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Controls expenditures by staying within the constraints of the approved budget.
Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.
Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.
Promotes a positive image of the apartment community and management company.