Property Manager
About The Position
Tailwind Group is a top twenty owner and manager of off-campus student housing, committed to fostering a supportive workplace culture. The Property Manager role involves general oversight and management of a student housing community, ensuring high maintenance standards and profitable returns. This individual will provide excellent customer service to residents, take pride in the property, and understand the critical impact of their role on the property's reputation. The specific properties, RentMSU Houses, comprise 61 units and 349 beds, serving Minnesota State University, Mankato students.
Requirements
- Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
- Understanding of basic standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
- Demonstrate a high level of integrity and professionalism.
- Possess strong administrative, organization and communication skills.
- Ability to have a positive and innovative approach to problem-solving.
- Ability to become a Certified Pool Operator.
Nice To Haves
- Bachelor’s Degree in Business Administration, Marketing, Real Estate, or related field.
- Three or more years of progressive experience in property management.
- Experience with Entrata or a similar system.
Responsibilities
- Manage all current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations and other resident concerns.
- Engage, contract, supervise and approve invoices for all goods/services required to maintain the property.
- Assist in the development and implementation of budgets, marketing campaigns, business plans and special events.
- Successfully lead on-site maintenance technicians, office staff, and leasing team members.
- Coordinate collection and documentation of all required fees from current and future residents.
- Participate in new employee onboarding, training, and employee performance reviews.
- Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
- Maintain complete and accurate community files and records in Entrata.
- Assist with annual unit turnover and help execute move-in/move-out procedures.
- Respond to after-hour emergency issues.
Benefits
- Medical, Dental, & Vision Insurance for employees and their families
- Vacation and Sick Time
- 12 Paid Holidays
- 401(k) with company matching
- On-the-job training and career development
- Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
