Property Manager

KIAWAH RESORT ASSOCIATES, L.P. • Johns Island, SC

30d • Onsite

About The Position

Kiawah Property Management is seeking an experienced, proactive, and highly organized Property Manager to oversee a portfolio of luxury private residences and vacation rental properties within the Kiawah Island Club community. This position serves as a key operational leader responsible for property operations, homeowner and guest relationships, team leadership, financial administration, and the continued development of the Property Management program. The ideal candidate is a hands-on, solutions-oriented leader who can manage competing priorities, build strong relationships, and maintain exceptional standards in a fast-paced luxury hospitality environment. This is a full-time position requiring a minimum of 40 hours per week. Flexibility, weekend availability, and responsiveness outside of normal business hours are required based on property, homeowner, and guest needs.

Requirements

• Previous management or leadership experience required.
• Strong leadership, organization, communication, financial administration, and problem-solving skills.
• Ability to independently manage multiple properties, projects, priorities, and relationships.
• Experience with homeowners, vendors, maintenance, purchasing, budgeting, and operational systems.
• Familiarity with residential maintenance and short-term rental operations.
• Highly organized, proactive, adaptable, and solutions-oriented with exceptional attention to detail.
• Valid driver's license and reliable transportation required.

Nice To Haves

• Experience in property management, luxury hospitality, vacation rentals, private residences, resorts, or private clubs strongly preferred.

Responsibilities

• Oversee the daily operations, inspections, maintenance, inventory, purchasing, and overall condition of luxury private residences.
• Serve as a primary point of contact for homeowners, managing property concerns, personal requests, billing, maintenance, and ongoing communication.
• Lead new property and homeowner onboarding, including setup, utilities, documentation, purchasing, and operational requirements.
• Coordinate property improvements, capital projects, renovations, and major purchases.
• Lead, schedule, support, and hold the Property Management team accountable for established standards and responsibilities.
• Create and maintain SOPs, training materials, checklists, team documentation, and efficient operational systems.
• Conduct routine property and systems audits and identify opportunities to improve processes and standards.
• Participate in Kiawah Island Club department head meetings and cross-department initiatives.
• Manage vendor relationships, communications, scheduling, invoices, payments, and project follow-through.
• Oversee homeowner billing, accounts payable, escrow accounting, purchasing, budgeting, and property expense tracking.
• Prepare and maintain operational and financial reporting, historical tracking, and supporting documentation.
• Maintain compliance with business licenses, short-term rental requirements, and applicable community regulations, including coordination with HOA, ARB, and landscaping partners.
• Conduct market research and rate analysis to support rental strategy and business decisions.
• Validate website and property information to ensure accurate, current guest-facing content.
• Support the continued growth and development of the Property Management program through improved systems, processes, and standards.
• Ensure homes consistently meet high standards for presentation, cleanliness, functionality, and guest readiness.
• Improve guest communication and identify opportunities to enhance the overall hospitality experience.
• Serve as an escalation resource for complex or sensitive guest concerns.
• Partner with reservations, housekeeping, maintenance, and other departments to deliver a seamless luxury experience.

Benefits

• Medical
• Dental
• Vision
• Short Term and Long Term Disability
• 401(k)
• Life Insurance
• Accident Insurance
• Telehealth
• Health/Dependent Care Spending Account
• Wellness Program
• generous paid time off including 12 vacation days, 6 sick days, and 9 paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed