Property Manager

HRI Development LLC•Lake Charles, LA

6h•Onsite

About The Position

Established over thirty-five years ago in New Orleans, Louisiana, HRI Properties (HRI) is a full-service real estate development company and a national leader in the adaptive reuse of historic structures. HRI Properties is vertically integrated and has expertise in development, construction, design, governmental relations, environmental matters, historic landmark designation, and property management. HRI Management, LLC (HRIM) is the multi-family property management entity within HRI Properties. HRIM manages a diverse portfolio of fifty-three multi-family developments consisting of five thousand units that offer luxury, affordable, and mixed-income living opportunities and over two hundred thousand square feet of office/retail space in a five-state area for HRI Properties, HRI Communities, and third-party property owners. At HRIM, our long-term track record of success is attributable to our associates and their impact on the communities we manage. Our team is as diverse and unique as our property portfolio mix, and we are proud to have one of the highest employee tenure records in our industry. We welcome and embrace all ethnicities, cultures, ages, and lifestyles, and hire individuals who can choose where they want to work. Because of our reputation and company culture, they have decided to work at HRIM.

Requirements

Minimum 3 years of Property Manager experience
Must be able to report to the property for after-hours on-call emergencies, including maintaining communication with the Maintenance staff
Experience in managing multifamily properties

Nice To Haves

Tax credit experience and bookkeeping, plus
Yardi experience, preferred

Responsibilities

Schedule, supervise, and direct the daily activities of all on-site staff
Prioritize and assign service requests, make-ready priorities, and construction projects
Conduct training, coaching, and disciplinary action, as needed, per the standards of HRI
Complete performance appraisals as scheduled
Create an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism among staff members
Supervise the management of the inventory system with maintenance staff with equipment, supplies, and personnel
Maintain a budget and review financial statements monthly
Achieve budget goals related to occupancy, expenses, NCF, and other key metrics.
Review monthly income and expense reports and report on any variance from the budget
Assist maintenance staff in negotiating for supplies and services with vendors and contractors to achieve the best possible prices
Maintain daily, weekly, and monthly reports
Control petty cash funds
Adhere to the management company personnel and operations policy and procedures, and comply with company standards
Stay abreast of current policies and guidelines, maintain policy manual as changes are updated, review and monitor policies with employees to ensure compliance
Inspect property daily to ensure a quality presentation of the community
Maintain resident relations and resolve residents’ concerns in a professional, timely manner
Ensure late notices are delivered to the appropriate resident; prepare legal action for eviction when necessary
Complete proper move-in/move-out functions in Yardi
Provide effective marketing and communications, including advising management of pertinent issues as related to the community, market, or other relevant issues
Ensure that all website advertising is accurate and up-to-date
Responsible for daily property walk-throughs to ensure building and grounds are well-maintained
Plan, promote, and implement an effective Resident Retention program
Notify residents of upcoming community activities, regular resident recognition, follow-up on service requests, and continual promotion of resident services
Perform adequate annual apartment inspections of each unit
Perform other duties as assigned