Property Manager (48523)

Two Coast Living•Tewksbury, MA

7d•$100,000 - $110,000•Onsite

About The Position

As a Property Manager at Two Coast Living, you’ll be at the helm of one of their multifamily communities, leading daily operations, managing on-site teams, and delivering an exceptional living experience for residents. You’ll own the numbers, the experience, and the culture, all while driving occupancy, resident satisfaction, and revenue. This is a full-time leadership role based on-site at one of their beautiful communities. The Company provides at least 40 hours of Paid Sick Leave per year in states with no state mandate. To be eligible for holiday pay, employees must have completed 90 days of employment and worked the last scheduled day before and the first day after the holiday. Two Coast Living is an Equal Opportunity Employer. We will consider all qualified Applicants for employment, including those with Criminal Histories (arrest and conviction records), in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Requirements

At least 4 years of multifamily property management experience.
2+ years leading a team.
Detail-Obsessed & Organized – stay on top of deadlines, follow through on commitments, and know how to prioritize.
Clear Communicator – keep it clear, calm, and professional.
Customer-Focused – residents feel heard, valued, and supported.
Financially Savvy – understand the business side: rent rolls, budgets, reporting, and expense management.
Tech-Comfortable – confident using property management systems (i.e., Entrata), Microsoft Office, and digital tools.
Positive & Proactive – lead by example, stay cool under pressure, and bring solutions.
Treats all current and future residents with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety; operates from a place of integrity, honesty, and ethics.
Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled.
Demonstrates excellent verbal and written communication skills with the ability to speak and write free of typos or grammatical mistakes.
Ability to communicate with current and future residents, vendors, staff, management, and others effectively and professionally.
Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality.
Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines, demonstrates a responsible, accountable, and mature disposition coupled with a desire to excel.
Team player with excellent leadership, supervisory, analytical, and reasoning skills.
Has a natural disposition for sales and understands sales techniques and processes.
Ability to function well in a fast-paced, high-volume environment.
Proficiency with Microsoft Office Suite or related software.
Undergraduate degree or equivalent work experience managing large multifamily real estate properties required.
A minimum of 4 years of residential property management experience with a proven track record in leasing or sales plus a minimum of 2 years of experience supervising two or more employees is required.
Proficient computer skills, including using Microsoft Office products in an office environment.
Familiarity with general business and accounting concepts and practices; ability to read, understand, and develop financial statements; high-school graduate-level mathematical proficiency required.
Valid driver’s license to operate company-owned vehicles or to utilize own vehicle for work.

Responsibilities

Oversee all day-to-day operations, from leasing and resident relations to work orders and vendor coordination.
Hire, train, schedule, and support your on-site leasing and maintenance teams—creating a positive culture where great work happens.
Work with your team and marketing partners to promote your property, attract new residents, and renew existing leases.
Manage budgets, control expenses, maximize revenue, and ensure rent collection stays on track.
Serve as the go-to contact for your community, resolving concerns, welcoming new residents, and creating a place people are proud to call home.
Conduct regular property inspections, support unit readiness, and oversee maintenance standards and capital improvements.
Submit accurate financial reports, manage payroll/commissions, and stay compliant with all local, state, and federal requirements.
Engage with your local apartment association, keep up with competitors, and build a strong reputation in the community.