Property Manager

Phipps Houses•New York, NY

40d•$72,000 - $82,000•Onsite

About The Position

Phipps Houses is seeking a Property Manager for its site in East NY, The Atlantic Chestnut Apartments. This development is located in East New York, Brooklyn, and is a short walk from public transportation. The buildings offer direct access to a shared courtyard with a playground and garden. This culturally diverse neighborhood is filled with thriving businesses, stores, and restaurants. When all phases are complete, the site will have approximately 1,166 affordable housing units. The applicant must have experience in supervising a portfolio of affordable housing assets (3 years or more) and managing a staff of direct reports. Responsibilities include providing great customer service to residents, overseeing site management and maintenance staff, P+L responsibilities, budget oversight, and the ability to work collaboratively with site staff and other team members within the organization. The applicant must demonstrate excellent writing and budgeting skills and be a confident and quick-thinking individual able to prioritize essential tasks. Phipps Houses offers an excellent work environment with terrific benefits and a competitive salary based upon experience and education. The salary range for this role is $72-82k, commensurate with experience.

Requirements

Associates Degree (60 or more college credits) required.
Must use Yardi Voyager, Excel and word software effectively.
Knowledgeable of city agencies (NYCHA, HPD, DOB, ECB, HDC), certifications, violations, etc.
3 or more years managing residential rental properties of portfolio w/ 5 or more assets.
Supervisory experience of 5 or more staff.
P&L responsibility and budgetary experience.
Working knowledge of applicable NYS Rent Stabilization regulations, NYC Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
Affordable housing experience.
Excellent interpersonal and communication skills are required for daily interaction with tenants.
Excellent writing and communication skills.
Excel and Word proficiency required.

Nice To Haves

Bachelor’s degree preferred.
Certified Low Income Tax Credit Specialist preferred.
Knowledge of SiteCompli a plus.
Bi-lingual (Spanish) Preferred.

Responsibilities

Provide effective, professional customer service.
Effectively manage the administrative staff to ensure deadlines are met and protocols are in line with company goals.
Knowledge of the budgetary process as it relates to operating and capital expenditure budget.
Ability to communicate effectively, both verbally and in writing.
Manage assigned portfolio with expertise and efficiency to achieve financial and operational objectives; increase and maintain overall quality of life; develop and maintain tenant/landlord relations; monitor conditions and capacity of building systems; effectively address issues as they arise.
Oversee the building superintendent as well as all maintenance staff in liaison with Facilities Director where applicable.
Maintain logs and reports of building maintenance.
Review Tenant Ledger and NYCHA / subsidy register on a monthly basis for any rent discrepancies.
Review Aged Delinquency Report on a monthly basis to determine arrears and report what procedure is in place to reduce the arrears.
Issues written arrears notice to clients with a follow-up procedure in place.
Review and sign off Invoices on the weekly basis.
Monitoring and enforcing lease violations.
Assist with Annual Recertification (NYCHA and LIHTC).
Conduct annual unit inspections.
Collects income documentation from clients and update Tenant Income Certification forms in coordination with Property Accountant/Portfolio Manager.
Drafts lease renewal forms and calculates rent based on HUD and/or NYC Rent Guidelines.
Collects client signatures on lease renewals in coordination with Portfolio Manager and Property Accountant.
Handle the certification and removal of building violations from various NYC agencies.
Responsibility for overseeing HDC, tax credit and NYCHA inspection readiness, escorting the inspector(s) around the building, and ensuring that any deficiencies that may be determined by inspectors are promptly corrected.
Assist leasing dept. with screening of applicants for vacant apartments for LIHTC and compliance.
Interface with HRA, APS and other social service and referring agencies.