Property Manager

Trinity Management Llc•Lawrence, MA

10h•Onsite

About The Position

We are seeking a dynamic and highly organized Property Manager to oversee the daily operations of residential or commercial properties. In this role, you will be the primary point of contact for tenants, vendors, and stakeholders, ensuring that property standards are maintained while delivering exceptional customer service. Your expertise in property management systems, legal compliance, and tenant relations will drive occupancy rates and foster positive community environments. This position offers an exciting opportunity to lead property operations with energy, professionalism, and a focus on excellence.

Requirements

Demonstrated experience in property management or real estate operations with a strong understanding of Fair Housing and landlord-tenant regulations
Experience working with affordable housing programs such as LIHTC and/or Section 8
Proficiency in property management systems such as Yardi or OneSite
Strong customer service skills with the ability to professionally manage resident concerns and resolve conflicts
Solid administrative and organizational skills, including documentation, reporting, and contract coordination
Ability to manage multiple priorities and adapt in a fast-paced, deadline-driven environment
Experience coordinating maintenance operations and supporting overall property performance

Nice To Haves

minimum 3 years of LIHTC experience preferred
experience with maintenance tracking systems is a plus
Bilingual in Spanish is a plus

Responsibilities

Manage all aspects of property operations, including leasing, rent collection, and maintenance coordination to maximize occupancy and revenue.
Oversee property leasing activities, including marketing vacant units, conducting property tours, and negotiating lease agreements with prospective tenants.
Ensure compliance with Fair Housing regulations, Section 8 programs, LIHTC (Low-Income Housing Tax Credit) requirements, and other relevant legal standards.
Utilize property management software such as Yardi or OneSite to maintain accurate data entry, tenant records, and financial reports.
Coordinate property maintenance and facilities management activities to ensure properties are safe, well-maintained, and compliant with legal standards.
Handle conflict management situations professionally by mediating tenant disputes and resolving issues promptly.
Prepare contracts, legal documents, and administrative reports while maintaining organized filing systems for all property-related records.
Conduct regular inspections of properties to identify maintenance needs and ensure adherence to safety standards.
Foster positive relationships with tenants through excellent customer service, phone etiquette, and proactive communication strategies.
Upsell additional services or amenities to tenants to enhance satisfaction and increase revenue opportunities.