Property Manager - Manufactured Home Community

52TEN•Randleman, NC

17h•$50,000 - $55,000•Onsite

About The Position

52TEN is seeking a driven, service-oriented Community Manager to lead North Meadows Estates in Randleman, North Carolina. North Meadows Estates is a 207-homesite manufactured housing community. The Community Manager will take ownership of the community's day-to-day operations, resident experience, and performance. This role involves being the onsite leader, working closely with the District Manager, and making an impact at the property level. The ideal candidate enjoys being hands-on, takes pride in running a great property, and can balance excellent customer service with accountability and sound business judgment. Experience in leading a community or being an experienced property management professional ready for greater responsibility is valued, with a focus on the ability to lead, solve problems, build relationships, and get results.

Requirements

2+ years of property management or closely related experience.
Strong customer service skills and the ability to build positive relationships with residents.
Demonstrated leadership skills and the ability to coordinate people, priorities, and resources.
A business mindset with a focus on performance, accountability, and follow-through.
Experience with property operations such as collections, resident relations, leasing, budgeting, expenses, or performance metrics.
Excellent communication, organization, problem-solving, and conflict-resolution skills.
Comfort using property management systems and common business technology.
Basic understanding of property maintenance operations and vendor coordination.
Valid driver's license and reliable transportation.

Nice To Haves

Previous experience managing a residential community or property.
Experience in manufactured housing, RV, or multifamily communities.
Experience with leasing or home sales.
Experience with Rent Manager or similar property management software.

Responsibilities

Lead the Community: Take ownership of the day-to-day operations and performance of a 207-homesite community. Serve as a visible, approachable leader for residents and the onsite team. Lead and support onsite maintenance personnel and coordinate vendors and contractors as needed. Partner closely with the District Manager to execute community priorities, solve problems, and identify opportunities for improvement. Set the standard for professionalism, accountability, responsiveness, and resident service.
Deliver an Exceptional Resident Experience: Build strong relationships with residents and create a welcoming, well-managed community. Respond to resident questions and concerns promptly, professionally, and with sound judgment. Communicate and enforce community policies fairly and consistently. Address violations and other community concerns proactively while maintaining positive resident relationships. Look for opportunities to strengthen resident satisfaction, engagement, and pride in the community.
Drive Property Performance: Manage key community performance areas, including collections, occupancy, operating expenses, and resident retention. Monitor property financials and operating metrics, identify trends, and take action when needed. Support budgeting, forecasting, variance management, and property-level reporting. Identify opportunities to improve revenue, control expenses, and strengthen overall community performance.
Maintain a Great Community: Conduct regular property walks and maintain high standards for appearance, safety, and curb appeal. Coordinate maintenance priorities, vendor work, and community improvement projects. Ensure resident records, notices, inspections, and other required documentation are accurate and timely. Maintain compliance with company policies and applicable health, safety, and regulatory requirements.
Manage Leasing & Home Sales: Manage available homes and homesites as opportunities arise, including inquiries, tours, applications, and move-ins. Coordinate home sales and leasing activity from initial inquiry through closing or move-in. Maintain accurate listings and ensure available inventory is presented and marketed effectively.
Help Shape What's Next: Identify opportunities to improve operations, resident experience, property appearance, and financial performance. Bring ideas forward, take initiative, and follow through on opportunities to make the community better. Work collaboratively with the broader 52TEN team to implement best practices and continuously improve how we operate.