Property Manager - St. Katherine Drexel

CRM Residential•Philadelphia, PA

About The Position

CRM Residential is hiring a Property Manager for St. Katherine Drexel. The role is responsible for all phases of property operations, including building and maintaining relationships with customers, stakeholders, and partners; maximizing net operating income through cost-control and revenue-improvement programs; administering and maintaining the physical property; supervising and directing personnel; and managing the property’s finances within approved budget guidelines. The Property Manager will also develop community engagement strategies, respond to customer feedback and inquiries, create content for social media and other communication channels, plan community events, analyze engagement metrics, and collaborate with cross-functional teams to maintain consistent messaging and branding. This is a full-time, Monday–Friday position scheduled from 8:30 a.m. to 5:00 p.m. The stated salary range is $55,000–$60,000.

Requirements

  • High school diploma or equivalent education.
  • 3–5 years of property management experience, including at least 2 years of tax-credit experience.
  • Tax-credit experience.
  • HUD knowledge or experience and strong management experience.
  • Familiarity with the Enterprise Income Verification system.
  • Experience processing HAP vouchers through TRACs and successfully completing a MOR with the Contract Administrator.
  • Excellent written and verbal communication skills.
  • Strong organizational and project management skills.
  • Ability to work independently and as part of a team.
  • Passion for building and engaging communities.
  • Valid driver’s license and reliable transportation.

Nice To Haves

  • Bachelor’s degree.
  • Affordable housing certifications.
  • Prior training in budget preparation and report analysis, marketing, and human resource management.

Responsibilities

  • Build and maintain relationships with customers, stakeholders, and partners.
  • Oversee all phases of property operations.
  • Achieve the highest possible net operating income by implementing cost-control and revenue-improvement programs.
  • Administer and maintain the physical property.
  • Supervise and direct property personnel.
  • Manage the property’s financial operations within approved budgetary guidelines.
  • Develop and implement community engagement strategies to increase customer satisfaction and loyalty.
  • Monitor and respond to customer feedback and inquiries on social media platforms and other channels.
  • Create and manage content for social media, blogs, and other communication channels.
  • Plan and execute events and activities to engage the community.
  • Analyze community engagement metrics and provide regular reports to management.
  • Collaborate with cross-functional teams to ensure consistent messaging and branding across communication channels.

Benefits

  • Comprehensive health coverage.
  • Retirement savings with an employer contribution, including a 3% Safe Harbor 401(k) match once eligible, regardless of employee contributions.
  • Bonus potential.
  • Paid time off (PTO).
  • Company-paid holidays.
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