Property manager (Kanata/West)

Brigil•Ottawa, ON

37d

About The Position

Brigil is currently seeking Residential Community Managers to join its Apogée community. Reporting to the Regional Director, the Community Manager will be responsible for the full management of a residential property, ensuring an exceptional living experience while creating a pleasant and welcoming environment for residents. As the face of Brigil, the Community Manager plays a key role in strengthening the residential community, promoting well-being, and maintaining a warm and inviting atmosphere.

Requirements

Relevant experience in property management, residential or hospitality sectors
Comfortable using basic computer tools, including Outlook, Microsoft Office, and CRM software
Ability to work in a fast-paced environment and manage multiple priorities simultaneously
Flexible availability, including weekends and on-call evenings for emergencies
Ability to deliver a high-end customer experience
Strong problem-solving skills
Excellent organizational and prioritization abilities
Autonomy, initiative, and sound professional judgment

Nice To Haves

Good understanding of leasing processes and basic financial management (an asset)

Responsibilities

Deliver exceptional customer service by responding quickly and effectively to residents’ needs to maximize their satisfaction and well-being
Create a harmonious, high-end living environment by maintaining Apogée standards and ensuring a consistent and memorable residential experience
Monitor and optimize building conditions through regular and preventive inspections
Supervise the maintenance team, coordinate operations, and ensure buildings operate efficiently while meeting Brigil standards
Ensure compliance with building rules and company policies to maintain a safe and orderly environment
Oversee the quality of external services, ensuring suppliers and contractors meet Apogée standards and resident expectations
Identify and implement operational improvements to enhance efficiency, resident satisfaction, and overall living quality
Manage leasing activities and move-ins/move-outs, ensuring optimal occupancy and a seamless resident experience
Foster community engagement by organizing events that strengthen a sense of belonging
Monitor accounts receivable and budgets, preventing payment delays and ensuring strong financial control
Respond to emergencies (24/7) to ensure resident safety and timely resolution of critical situations