Property Manager PT

Pivotal Housing Partners • Harvey, IL

22h • Onsite

About The Position

Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market. As a Property Manager (Community Manager), you will be responsible for the day-to-day operations of the community, including compliance, operations, concierge resident service, and financial performance, while assisting in the management and maintenance of all facets of assigned apartment communities. This role supports our Harvey Lofts (51 units multifamily) in Harvey, IL.

Requirements

• 1+ years of property management experience, specializing in Tax Credit
• Exceptional communication and customer service skills
• Curiosity, critical thinking, and problem solving skills
• Prior experience with YARDI preferred
• Ability to be on call to support residents for emergencies

Nice To Haves

• Knows their way around a computer, from a simple cut/paste to scanning documents and managing electronic files
• Embraces technology, including mobile app technology, and have a spirit of continuous improvement.
• Eager to try new systems and appreciate using technology to connect further vs. replacing interaction
• Agile and flexible, and understands that although there are set office hours, those hours don't always meet our resident's needs, and we need to meet them where they are at times
• Has an eye for what would attract a potential resident to our property and understand that it's imperative to keep our community looking its best at all times. Also has an eye on the competition and are well aware of why our residents are choosing us
• Has an understanding and appreciation for the fact that we have a budget and guidelines so that we can continue to provide affordable housing opportunities to not only this community, but for others for years to come
• Thirsty for knowledge, and always staying on top of their game with the latest updates to our industry and regulatory guidelines
• Helping us build the next generation of pros, guiding, directing, and training them.
• Bringing concerns to light proactively and providing coaching and support with clear expectations to set the team up for success

Responsibilities

• Responsible for the day-to-day operations of the community, including compliance, operations, concierge resident service, and financial performance.
• Assisting in the management and maintenance of all facets of assigned apartment communities.
• Taking pride and ownership in the optimum performance of the property in areas such as people management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting.
• Managing and maintaining electronic files, including scanning documents.
• Embracing technology, including mobile app technology, and have a spirit of continuous improvement.
• Meeting resident needs where they are at times, understanding that set office hours don't always meet resident needs.
• Keeping the community looking its best at all times to attract potential residents.
• Monitoring the competition and understanding why residents choose our property.
• Adhering to budget and guidelines to continue providing affordable housing opportunities.
• Staying on top of industry and regulatory guidelines.
• Guiding, directing, and training team members.
• Proactively bringing concerns to light and providing coaching and support with clear expectations.

Benefits

• Eligibility for semi-annual merit increases: January and July
• GET PAID EVERY FRIDAY
• 401(k) plan with company match
• Company-paid holidays that fall on your scheduled workdays
• Weekly accrual of Paid Time Off
• Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
• Professional development assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed