Office Clerk

Key StaffingSanta Rosa, CA
Onsite

About The Position

Key Staffing is currently seeking an experienced Property Manager to oversee the daily operations of a 134-unit affordable housing community in Windsor, CA. This role is responsible for managing property operations, resident relations, occupancy, leasing activities, compliance, and affordable housing program requirements while ensuring a high level of service to residents. This is an excellent opportunity for a property management professional with experience in affordable housing, resident services, leasing, and regulatory compliance. The ideal candidate will be knowledgeable in housing programs, recertifications, income verification, and maintaining compliance with federal, state, and local housing regulations. Due to the size of the community, we are seeking candidates with experience managing larger apartment communities and overseeing high-volume resident, leasing, and compliance activities.

Requirements

  • Previous Property Management experience required
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities while maintaining compliance standards
  • Reliable, professional, and self-motivated

Nice To Haves

  • Experience managing large apartment communities preferred
  • Affordable Housing experience strongly preferred
  • Experience with HUD, Tax Credit (LIHTC), Section 8, Project-Based Voucher, or other affordable housing programs preferred
  • Experience processing certifications, recertifications, income calculations, and eligibility documentation preferred
  • Yardi, AppFolio, or similar property management software experience preferred
  • Strong customer service, communication, and conflict resolution skills
  • Experience with leasing, resident relations, occupancy management, and compliance

Responsibilities

  • Oversee the day-to-day operations of a 134-unit affordable housing community
  • Manage resident relations and provide exceptional customer service
  • Coordinate leasing activities including applications, move-ins, move-outs, and lease renewals
  • Process applicant files and maintain waiting lists in accordance with program guidelines
  • Conduct annual and interim recertifications and ensure accurate income and asset verification
  • Maintain compliance with affordable housing regulations, company policies, and program requirements
  • Ensure resident files, lease documents, and compliance records are complete and audit-ready
  • Monitor occupancy levels and assist with marketing and outreach efforts
  • Coordinate with maintenance staff and vendors to ensure timely completion of work orders and property upkeep
  • Conduct property inspections and address resident concerns in a professional manner
  • Assist with rent collection, delinquency follow-up, and resident communications
  • Prepare reports and maintain accurate property, resident, and compliance records
  • Utilize Yardi, AppFolio, or similar property management software to manage daily operations
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