Property Manager (Georgetown Estates, Stabilization Role)
About The Position
The Property Manager is responsible for the day-to-day operations of Georgetown Estates, a 132-unit mixed-income apartment community owned by a non-profit affiliate of the Battle Creek Housing Commission. The property includes both market-rate and income-restricted units. This position serves as the on-site leader and is responsible for leasing, resident relations, rent collection, maintenance coordination, and overall property operations. The Property Manager executes established policies and procedures to maintain occupancy, support efficient operations, and ensure the property is well-maintained. This role offers the opportunity to lead the stabilization and operational improvement of the property, while gaining direct exposure to ownership and contributing to future repositioning and redevelopment planning.
Requirements
- High school diploma or GED required
- 2 - 4 years of experience in property management, leasing, or related field
- Strong customer service and communication skills
- Basic computer proficiency, including Microsoft Office
Nice To Haves
- Additional education preferred
- Experience in multifamily housing preferred
- Experience with mixed-income or affordable housing programs (MSHDA, LIHTC, or similar)
- Experience with property management software
- Experience coordinating maintenance or vendor services
Responsibilities
- Oversee daily operations to ensure the property is safe, clean, and well-maintained
- Maintain organized records and support efficient office operations
- Market available units and conduct property tours
- Process applications, complete screenings, and execute leases
- Manage lease renewals and support resident retention
- Maintain occupancy levels consistent with established goals
- Serve as the primary point of contact for residents
- Respond to inquiries, concerns, and service requests in a timely manner
- Enforce lease terms and community policies
- Support a positive and professional community environment
- Collect rent and monitor payment activity
- Track delinquencies and issue required notices
- Follow established procedures for late payments and non-payment
- Coordinate maintenance requests and work orders
- Monitor completion of repairs and unit turnovers
- Report larger repair needs or capital concerns
- Ensure property condition meets established standards
- Collect required documentation and process initial income certifications
- Maintain complete and accurate tenant files
- Follow established procedures for income-restricted units
- Coordinate day-to-day work with vendors
- Monitor service quality and completion of work
- Report vendor issues to the Deputy Director
- Maintain accurate operational and leasing records
- Track basic performance indicators and report as required
- Provide input on operational needs and property conditions
Benefits
- Retirement plan with employer contribution
- Medical, dental, and vision insurance
- Life and disability insurance
- Paid time off and holidays
- Optional supplemental benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
