Property Manager - Brayton Hills

Millennia Housing Management•North Adams, MA

21h

About The Position

The Affordable Housing Property Manager is responsible for the property's overall performance, including financial results, legal and compliance adherence, resident satisfaction, building health and maintenance, and employee engagement. The role requires experience in effective property management for affordable housing programs, including HUD Section 8 and Low-Income Housing Tax Credit (LIHTC) programs. The Property Manager oversees resident selection and certification, rent collection, occupancy, budgets, inspections, maintenance, and resident services while supporting and developing employees. The position is performed indoors and outdoors in a residential setting, with regular exposure to weather, noise, people, and equipment. Travel is required, and the manager must be able to work various shifts when needed, including weekends and evenings. Employment is contingent on completing reference checks, pre-employment drug testing, and credit and criminal background reviews. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements

Three years of experience with HUD Section 8.
Housing experience is required, preferably affordable housing with an emphasis on HUD and LIHTC.
Must be willing and able to travel.
Excellent verbal and written communication skills.
Superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions.
Ability to influence effectively and gain support for ideas and approaches across stakeholders with varying agendas and shifting priorities.
Solid understanding of budgeting and business operations.
Superior analytical and problem-solving capabilities.
Strong strategic and business mindset.
Excellent organizational skills.
Strong collaboration and relationship-building skills across functional areas and organizational levels.
Ability to perform the described physical activities, including occasionally standing, walking, sitting, handling objects or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, talking, hearing, and tasting or smelling.

Nice To Haves

LIHTC experience is a plus.
Prior experience with REAC and MOR audits is preferred.

Responsibilities

Foster an inclusive working environment and promote employee growth through training and development plans.
Ensure employees have the tools needed to succeed.
Collect all rent monthly and manage delinquencies appropriately.
Maintain and increase occupancy and maximize rent potential for market-rate units.
Maintain and process the application waiting list.
Conduct resident selection and certification, ensuring required paperwork and financial and program eligibility are completed accurately and on time.
Control expenses in accordance with established budgets.
Pass REAC and MOR inspections and maintain required housing and company quality standards.
Conduct initial lease processes and certifications, as well as annual recertifications, for HUD and Tax Credit compliance.
Ensure adherence to Section 8 and HUD regulations.
Plan and execute activities throughout the year, including parties and events.
Respond promptly to tenant complaints and emergencies and provide excellent customer service.
Ensure work orders are created and processed promptly.
Conduct unit inspections, including quarterly inspections.
Maintain the property's curb appeal.
Work independently or as a team member and support managers with special projects.
Travel as required and work various shifts when needed, including weekends and evenings.