Manager - Rosetree Crossing

WESTOVER PROPERTY MANAGEMENT COMPANY LP • Media, PA

2d • $32 - $44 • Onsite

About The Position

Westover Companies, a family-owned property management company, is seeking a Property Manager for Rosetree Crossing II in Media, Pennsylvania. The Property Manager works under the direct supervision of the Regional Manager and is responsible for operating the property in the owners’ best interest, overseeing financial and administrative operations, leasing and marketing, resident satisfaction, staff support, maintenance coordination, and safety compliance. The posted schedule is Monday through Friday, 9 a.m. to 6 p.m., and the role also requires availability to work evenings and weekends.

Requirements

• At least 2 years of on-site experience as a Leasing Consultant and/or Assistant Community Manager; alternatively, 3 years of supervisory experience in a customer service-related business with appropriate certification(s).
• Ability to apply logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate action.
• Ability to communicate ideas, images, and goals effectively to people with diverse personalities.
• Positive attitude and ability to maintain a pleasant demeanor under all circumstances.
• Must achieve Fair Housing certification before interacting with prospects or residents.
• Competence with personal computers, keyboarding, internet searches, mathematics, Microsoft Office Suite (Word, Excel, and Outlook), and community software applications.
• Ability to work evenings and weekends.
• Present a neat, clean, and professional appearance throughout the workday and whenever at the community.
• Reliable transportation.

Nice To Haves

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) certification.
• Experience with Skyline, Entrata, and/or OneSite.

Responsibilities

• Understand financial goals and operate the property in the owners’ best interest in accordance with the Policies & Procedures Manual.
• Maintain accurate community transaction records and submit rent rolls, delinquency reports, move-in and move-out records, and other reports on time.
• Prepare annual budgets and income projections accurately and on time.
• Ensure rents, late fees, and check charges are collected, posted, and deposited on time.
• Generate legal actions and documents and process them in accordance with state and company guidelines.
• Communicate with vendors and contractors, ensure invoices are submitted on time, verify invoice accuracy and completeness, and approve invoices promptly.
• Ensure the property is rented to full capacity.
• Work with Corporate Marketing to use marketing strategies and area competition survey data to attract prospective residents.
• Monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, and marketing data, and provide current information when requested.
• Confirm leases are accurate and related paperwork is completed and uploaded into the software system.
• Ensure administrative paperwork is accurate, complete, and submitted on time.
• Address resident concerns and requests promptly to support resident satisfaction.
• Coordinate maintenance schedules, follow up on work completion, and communicate with Regional Maintenance for guidance and support.
• Support staff, encourage teamwork, and lead by example in creating a harmonious environment.
• Handle personnel-related administrative processes promptly, including performance evaluations, salary reviews, timesheets, and change-of-status forms.
• Maintain the appearance of the community and ensure needed repairs are recorded and completed promptly.
• Walk models and market-ready apartments daily and communicate service needs to maintenance.
• Learn and ensure compliance with company, local, state, and federal safety rules.
• Direct staff to follow a safety-first principle and ensure unsafe conditions are corrected promptly.

Benefits

• Medical, vision, and dental insurance at no cost to the employee for employee-only coverage; family plans are available.
• Life and AD&D insurance at no cost to the employee for employee-only coverage.
• Long- and short-term disability insurance at no cost to the employee for employee-only coverage.
• Paid vacation, sick/personal leave, and holidays.
• Weekly pay.
• 401(k) with employer match up to 4% and automatic enrollment.
• Flexible schedule.
• 20% discount on an apartment at a company property after the first 90 days of employment.
• $1,000 sign-on bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed