Property Manager

Real Property Management Greater Madison Metro•Madison, WI

18d•Hybrid

About The Position

The Property Manager is responsible for supporting business operations through administrative tasks, as well as providing courteous and professional direct interaction with property owner clients and existing customer tenants when needed. This position is often the face of Real Property Management, and this role interacts with every unit of the business and it's personnel. The type of person we feel would be successful would be highly organized with strong time management skills and an understanding of prioritization. This individual would be naturally driven to provide excellent customer service and to instill trust in colleagues, clients, and customers alike, and would be a natural communicator with good attention to detail, a sense of urgency, and being able to maintain a professional demeanor in what many would consider highly difficult/stressful customer interactions. A person in this role would have extraordinarily tough skin while able to maintain a constant smile on their face.

Requirements

5 or more years of experience in Property Management industry, preferably 3rd party management of scatters site portfolio(s)
General experience in office administration/organization
Computer proficiency — Microsoft Office
Local area knowledge
Valid Driver's License & Proof of Insurance as frequent (reimbursed) travel will be required
Competency in Fair Housing Laws
Competency in WI Landlord/Tenant Laws
Competency in Property Maintenance
Competency in Project Management
Competency in Staff Supervision

Nice To Haves

AppFolio experience highly preferred

Responsibilities

Hands-on management of a small portfolio in our Madison location as well as a small portfolio in our Milwaukee location
Leasing agent and showing duties primarily out of our Madison location
Auditing advertisements and monitoring leasing activity for available rental properties in your portfolio
Maintaining regular, close contact with current clients
Working closely with the Maintenance Coordinator to organize repairs and maintenance for managed properties
Conducting periodic inspections of managed properties
Managing portfolio correspondence
Responding to inquiries and onboarding new property owner clients
Executing appropriate actions against tenants in arrears
Authorizing payment of client invoices
Auditing monthly vacancy boards and yearly vacancy/leasing trends
Performing rent reviews/market anlaysis
Conducting pre-vacancy inspections
Preparing outgoing property condition reports
Attending and participating in office meetings
Attending and participating in training sessions as directed
Adhering to all procedures required in this role
Providing feedback for and participating in the continuous improvement of procedures and processes
Other duties as assigned