Property Manager

Millennia Housing Management•Cleveland, OH

24d•Onsite

About The Position

The Millenia Companies is seeking a Conventional Property Manager. The Conventional Property Manager leads and directs a team focused on driving value at the property by increasing occupancy rates, maintaining the overall community appearance, and delivering a high-quality living experience for our residents. The Conventional Property Manager is also responsible for the property's overall performance, including financial results, legal and compliance adherence, resident satisfaction, building health maintenance, and employee engagement. If you are interested in working in a rewarding environment where your talents are appreciated, apply in confidence.

Requirements

At least three-plus years of property management experience.
One plus year of supervisory experience at a large-scale, residential apartment community, or equivalent combination of education and experience.
High School diploma.
Housing experience required, preferably affordable housing with an emphasis on the Department of Housing and Urban Development (HUD) and Low-Income Housing Tax Credit (LIHTC).
Excellent communication skills are critical, including verbal and written.
Must possess superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
Solid understanding of data analysis, budgeting, and business operations.
Superior analytical and problem-solving capabilities.
A strong strategic and business mindset.
Excellent organizational skills.

Responsibilities

Foster an inclusive working environment.
Promote growth by implementing training and development plans for employees.
Ensure that employees have the necessary tools to be successful.
Oversees the leasing and service departments' daily operations by focusing on maintaining high retention, community appearance, and overall customer service levels with residents.
Increase and maintain occupancy.
Maximize the rent potential of vacant units.
Manages operations to ensure the community is profitable and operates within its approved annual operating budget.
Performs market surveys to ensure product offerings are competitively priced.
Coaches, trains, and manages all on-site employees' performance, including the approval of employee schedules and timecards.
Ensures all employees are following operational policies and procedures.
Coordinates work performed by vendors and oversees capital improvement projects.
Assumes additional responsibilities and performs special projects as required.
Performs administrative functions, including the verification and submission of invoices to the AP department, collection, and posting of rents, managing daily operational data in one site, and facilitating the eviction process.
Coordinates work performed by vendors and oversee capital improvement projects.
Plan and execute activities throughout the year, including parties, events, etc.
Handle tenant complaints and emergencies promptly.
Provide excellent customer service.
Ensure work orders are created and processed promptly.
Conduct unit inspections, including quarterly inspections.
Ensuring the property's curb appeal is impeccable.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.