Property Manager

Hospitality at Work•Englewood, CO

3d•$80,000 - $105,000•Onsite

About The Position

The Property Manager will be responsible for the day-to-day operations, physical condition, financial performance, and administration of a property portfolio. This role involves managing multiple buildings and owners within a 10-mile radius of the corporate headquarters, ensuring all operations align with owner requirements, company objectives, and applicable laws as outlined in Property Management Agreements.

Requirements

A minimum of 4 years in commercial property management, including at least 2 years as a property manager.
Service-oriented with the ability to interact and communicate clearly with all levels of individuals and groups orally and in writing.
Strong planning and organization skills with excellent attention to detail.
Strong understanding of financial accounting principles and the ability to analyze and interpret reports.
Ability to read, analyze, and interpret leases, general business periodicals, professional journals, technical procedures, and government regulations.
Ability to write reports, business correspondence, and procedural manuals.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to accomplish directives with minimal supervision and show consistent follow-through.
Proficiency with Microsoft Word, Excel, and Outlook required.

Nice To Haves

At least one class completed toward RPA, CPM, or similar certification (LEED, Fitwel), or real estate salesperson license preferred.
Candidates without such coursework will be encouraged to commence coursework with support from Hospitality at Work if hired.
Four-year college degree preferred.
Equivalent combination of education, certifications, and experience in lieu of a four-year college degree will be considered.
Familiarity with underwriting, pro-formas, property condition reports or assessments (PCR/PCA), basic loan documents, loan draws and process, and property management agreements.
Experience with Yardi accounting system is preferred.

Responsibilities

Ensure properties are maintained in a first-class condition through weekly inspections, identifying areas for improvement, and overseeing maintenance and capital improvement projects.
Maintain thorough knowledge of company policies and procedures, ensuring all performance metrics align with company standards, leases, and vendor contracts.
Establish and maintain excellent tenant relations by implementing tenant engagement platforms and personal contact, resolving issues in a service-oriented manner, and promoting tenant satisfaction.
Review and monitor tenant service requests for prompt and accurate handling, communicating issues to onsite staff to ensure quality standards.
Manage the annual review of all contracts and bidding processes in accordance with client and lease requirements.
Purchase supplies, materials, equipment, and contract vendor services within approved budgets and according to company and client policies.
Supervise the administration of service and supply contracts to ensure compliance, cost control, and accurate invoicing.
Maintain and update property site rules and regulations, building standards, tenant handbook, security procedures, emergency preparedness programs, insurance, and tenant information.
Supervise building staff and vendor partners, including janitorial, engineering, and security personnel.
Direct and lead the preparation of annual operating budgets, expenses, tenant estimate billings, and reconciliations.
Collaborate with the accounting team to prepare monthly/quarterly/annual operating reports, including cash flow requirements, reforecasts, variance explanations, rent roll, accounts receivable, CAM reconciliations, fee schedules, and capital expenditure schedules.
Monitor all receivables (aging reports) to ensure prompt collection of outstanding amounts and verify accurate receipt and application of payments.
Review and confirm coding of vendor invoices in an online system and monitor payments, addressing vendor statements and inquiries.
In rotation with the property management team, answer phones, distribute mail, and respond to after-hours emergencies via telephone, email, or in person.
Collaborate with other Property Management staff on implementing and completing budgeted repairs, maintenance, and capital projects.
Handle tenant moves, small to medium tenant improvements, and capital projects.
Ensure tenant adherence to lease requirements and property rules and regulations.
Respond in a timely fashion to client inquiries and requests.
Maintain an open dialogue with supervisor, providing relevant information about property operations.
Understand lease administration and lease abstracting into Yardi.
Participate in leasing calls with brokers.
Maintain relationships and communication with building owners or asset managers to implement strategies aligned with owner goals.
Perform all other duties as assigned.