Property Manager

NP Dodge Company•Omaha, NE

9d•Onsite

About The Position

NP Dodge Management Company specializes in the management of multifamily and commercial real estate, representing over 4,500 multi-family homes and 3.5 million sq. ft. of medical, office, retail and storage facilities across Nebraska and Iowa. With a legacy reaching back to 1855 — NP Dodge is known for our professionalism and time-tested management strategies that combine old-fashioned customer service with the latest technology. The Property Manager, under the supervision of the Regional Manager, is responsible for the day-to-day operations of an individual apartment community. This position requires the leadership to effectively operate the property to meet ownership’s goals and objectives.

Requirements

High School diploma, or equivalent.
Prior experience in property management, customer service or related industry required.
Working knowledge of accounting, leasing, maintenance, and resident retention policies and programs.
Ability to earn the ARM Certification.
Knowledge of property management software systems and technology solutions.
Proficiency with Microsoft Office – Outlook, Excel, Word, and PowerPoint.
Ability to prioritize tasks, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
Requires the ability to withstand physical activity and navigate the property to include; walking, lifting, sitting, bending, twisting, climbing, reaching, flexibility, mobility and standing for extended periods of time.
Maintaining a valid driver's license and reliable transportation for travel between properties is required.
Ability to regularly work in weather conditions (heat, rain, snow, ice, etc.).

Nice To Haves

experience in property management in a lead or supervisor role preferred.
CPM® designation preferred.

Responsibilities

Demonstrates Company Core Values.
Manages the day-to-day operations of the assigned property to include, maintenance, leasing and grounds.
Leads, trains, and manages office staff to achieve operational excellence and remain compliant with company policies and procedures and all applicable regulations and standards.
Communicates regularly with Regional Manager regarding property updates, issues and personnel concerns.
Ensures the bank deposits, credit card utilization, rent collection and delinquency procedures are executed and documented per company policy.
Handles tenant complaints and issues promptly and professionally; collaborates with Regional Manager as needed to resolve.
Oversees the completion of new rental agreements and the associated verification processes.
Adheres to the established office hours and ensures staff coverage is maintained.
Completes regular property inspections to ensure property meets health and safety regulations and maintains high standards of property upkeep and curb appeal.
Maintains records for service orders and repairs for the property.
Assists with service contracts with outside vendors, contractors and suppliers.
Oversees the maintenance schedules and preventative maintenance work.
Maintains an inventory of all equipment and furniture including lawn service equipment, tools, office and clubhouse furniture.
Ensures compliance with all local, state, and federal regulations, including Fair Housing, EPA, and OSHA standards.
Reasonable and reliable attendance and timeliness when reporting to work and completing work.
Interacts well with others.
Other duties as assigned.