Property Manager

Tailwind Group•Columbus, OH

10h•Onsite

About The Position

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team! The Property Manager is primarily responsible for general oversight and management of a student housing community. This individual will ensure the property is adequately maintained at a level exceeding company standard and providing profitable returns. A successful Property Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property. Altitude Columbus is a unique housing community consisting of 166 units and 534 beds, designed with Ohio State University students in mind.

Requirements

Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
Understanding of basic standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
Demonstrate a high level of integrity and professionalism.
Possess strong administrative, organization and communication skills.
Ability to have a positive and innovative approach to problem-solving.

Nice To Haves

Bachelor’s Degree in Business Administration, Marketing, Real Estate, or related field and/or three or more years of progressive experience in property management is preferred.
Experience with Entrata or a similar system is preferred.
Ability to become a Certified Pool Operator.

Responsibilities

Manage all current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations and other resident concerns.
Engage, contract, supervise and approve invoices for all goods/services required to maintain the property.
Assist in the development and implementation of budgets, marketing campaigns, business plans and special events.
Successfully lead on-site maintenance technicians, office staff, and leasing team members.
Coordinate collection and documentation of all required fees from current and future residents.
Participate in new employee onboarding, training, and employee performance reviews.
Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
Maintain complete and accurate community files and records in Entrata.
Assist with annual unit turnover and help execute move-in/move-out procedures.
Respond to after-hour emergency issues.