Property Manager- Charter Oaks

Cornerstone Residential•Covina, CA

5d•$25 - $27

About The Position

The Property Manager is a business leader responsible for resident service and the day-to-day operations of an assigned residential property. The role manages team members, leasing activity, renewals, collections, financial reporting, supplies, communications, maintenance coordination, and property resources to meet budgeted financial and operational goals. The Property Manager ensures operations comply with company policies and procedures and applicable laws and regulations governing multifamily housing, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position oversees property condition, resident concerns, move-ins and renewals, maintenance requests, financial records and reporting, rent collection and legal notices, staff training and performance, safety practices, and marketing activities. This is a full-time, hourly, non-exempt role with a Monday–Friday schedule from 8 a.m. to 5 p.m. Compensation is $25–$27 per hour, with eligibility for monthly commissions and quarterly bonuses.

Requirements

High school diploma or GED.
Working knowledge of OneSite or other property management software.
Reliable transportation, current auto insurance, and a valid driver’s license.
Proven ability to market properties.
Strong communication and customer service skills.
HUD/LIHTC experience.

Nice To Haves

CAM, ARM, or CCRM certification.
Bilingual or multilingual skills.
One to two years of experience as a multifamily LIHTC property manager.

Responsibilities

Manage day-to-day property operations, inspect the property and vacant units, and plan long-range capital improvements.
Ensure daily deposits and bookkeeping procedures are handled correctly, and compile weekly and monthly property status reports.
Respond promptly to resident concerns, prepare move-in paperwork and access items, inspect make-ready apartments, and maintain a resident renewal program.
Maintain a professional, clean, uncluttered, and adequately staffed office, and foster a sense of community while observing the non-fraternization policy.
Coordinate property maintenance, manage repair requests, evaluate work-order completion, maintain required operating permits, and monitor utility usage.
Approve and submit invoices, maintain accurate transaction records, and submit rent rolls, delinquency reports, move-in/move-out records, variance reports, and other reports on time.
Manage rent and other charge collection, posting payments daily, and ensure required legal notices and deadlines are met for evictions, writs, and court hearings.
Enforce community policies and lease agreements, assess apartment condition at move-out, and arrange for final account statements and disposition.
Refer liability claims, legal complaints, and other violations promptly to the Regional Manager and/or corporate office.
Build, mentor, and manage the property team; coordinate orientation and ongoing training; complete performance reviews and make recommendations regarding salary increases or advancement.
Manage team time off, submit payroll, ensure safety training is completed, attend monthly safety meetings, monitor safety precautions, and report workers’ compensation matters and employee incidents.
Manage marketing activities, understand market and sub-market conditions, assist with marketing surveys and strategies, and supervise leasing to support full occupancy.
Perform other duties as assigned or requested to support property operations.