Property Manager, US West Region

Real Term•Laredo, TX

1d•Hybrid

About The Position

Fundamentally responsible for the overall property management duties for the assigned portfolio of Realterm logistics and on-airport properties within the West Region.

Requirements

Demonstrates a high level of competency in managing complex property portfolio with accuracy, consistency and attention to detail.
Operates with a strong sense of urgency, proactively addressing issues to enhance tenant satisfaction, protect asset value, and support safety and compliance.
Takes ownership of issues from identification through resolution, proactively driving solutions and ensuring timely follow-through.
Effectively prioritizes and responds to time-sensitive tenant, operational, and financial matters in a fast-paced environment.
Delivers timely outcomes while exercising sound judgment and maintaining Company standards for quality, compliance, and professionalism.
Excellent written and verbal communications skills
Financial/accounting skills
Strong lease administration knowledge/experience inclusive of commercial leases
Demonstrated knowledge of mechanical and building systems
Strong analytical and effective problem-solving skills, with the ability to quickly adapt to changing priorities.
Ability to work independently and effectively manage multiple tasks
Proficiency in Microsoft Office
Working knowledge of Yardi preferred
Two (2) to three (3) years of commercial/industrial property management experience in APM or PM role required
Bachelor’s degree or equivalent experience

Nice To Haves

Working knowledge of Yardi preferred

Responsibilities

Ensure properties are maintained in good operational condition
Work with site management team to ensure systems are properly maintained and tenant’s needs are addressed in a timely manner
Oversee property related service contracts and building staff (landscaping, janitorial, site management)
Responsible for assuring that capital projects are completed on time and within budget in cooperation with the facilities team, construction group and/or third parties
Maximize the value of the assigned properties by finding methods to reduce costs and increase efficiencies of building systems and services
Responsible for assessing, developing and implementing short term, intermediate and long-term strategies which enhance value
Responsible for ensuring that property specific compliance requirements are completed including requirements of ground lessors, third party lenders and bondholders, as well as any other investor requirements
Participate in special projects within the assigned portfolio that may include evaluation (due diligence) of properties for acquisitions dispositions among other recurring and non-recurring events
Where required, oversee property related aircraft parking apron services, including ramp management and fuel distribution services
Establish positive relationships with internal and external customers
Act as primary point of contact for tenants and their customers from lease execution to lease expiration
Provide new tenant orientation and ongoing enforcement of lease terms
Establish appropriate communication within tenant organizations and within Realterm to address administrative, leasing, and financial matters
Manage tenant interface platform for assigned portfolio
Participate in Kingsley Tenant Satisfaction Assessment process and subsequent action planning
Review and approval of vendor invoices
Monitor and manage AR/AP for the assigned properties
Ensure utilities are billed back to the tenants as required
Work with SPM to review and prepare property reports, variance analyses and operating and capital budgets
Work with SPM and senior management to reforecast R&M and capital expenses as necessary
Review annual property expense estimates and reconciliation process for assigned properties
Interface with Leasing and Development during lease negotiations, property expense analysis and operational implications
Keep involved with community affairs and business conditions that impact properties
Assist with property tours when requested
Monitor and maintain vacant spaces for “show ready” condition
Participate in airport and industrial real estate associations and events where required and/or beneficial to nurture business relationships or networking prospects or to engage in educational opportunities
Ensure tenant and emergency contact lists are current for assigned properties
Implement emergency response plan at assigned properties
Identify and address any FLS issues
Ensure all environmental permits and inspections are up to date for assigned properties
Ensure documents are properly maintained on the Shared Drive
Competitively bid contracts for property service
Complete and record property inspections
Complete tenant move-in and move-out process and documentation
Input and follow up on work orders entered into Facilities Manager
Assist with collection, recording and reporting of utility benchmarking
Ensure vendor compliance with insurance requirements
Perform special ad hoc projects and assignments