Property Manager

Fortis Property Management•Garner, NC

38d•Onsite

About The Position

Assist people find their new homes! Your main focus as a Property Manager is to enhance the community for which they are responsible in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s) and investor(s), as well as ensuring the greatest possible satisfaction and wellbeing of all customers. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every leasing consultant on the Fortis team.

Requirements

3-5 years multi-family property management.
Strong marketing and sales background.
Proficiency with property management software (Yardi, RealPage, MRI, AppFolio).
Computer skills to include Microsoft Office (Word, Excel).
Ability to walk the property and climb stairs.
Bilingual (English/Spanish) a plus.
Ability to successfully lead, manage, and teach people.
Organizational skills.
Ability to delegate.
Strong communication skills.
Strong math skills with the ability to read and understand financial statements.
Good decision making ability.
Professional image.

Nice To Haves

Two or four year college degree preferred.
NAA Certified Apartment Manager designation preferred.
IREM designation preferred.
Proficiency in social media preferred.

Responsibilities

Assist in the preparation and formulation of the annual operating budget for each calendar year.
Operate the property within the established budget.
Collect all rents and other incomes while controlling property expenses within the guidelines of the budget.
Ensure all weekly, monthly, quarterly, and annual reporting is completed in an accurate and timely manner.
Review and analyze monthly financial statements and provide a written report.
Keep community occupied with qualified residents through advertising and promotional activities.
Complete market surveys and maintain a current knowledge of the local market.
Grow the market rents at your community.
Develop and implement an effective resident retention program.
Provide superior customer service.
Present lease agreements and renewals at the highest possible rental rates.
Resolve resident complaints.
Oversee eviction proceedings if necessary.
Responsible for the physical condition and maintenance of the Community.
Continually inspect the Community and implement an ongoing maintenance and improvement plan.
Quickly resolve emergency maintenance issues.
Hiring, training, evaluating, motivating, and supervising all on-site Associates.
Develop and supervise an ongoing training program for all on-site Associates.
Adherence to and proper implementation of all Fortis Properties Management policies and procedures.
Thorough knowledge of computer systems.
Knowledge of and adherence to Legal matters and laws applicable to the state in which the property is located.
Knowledge of and adherence to Fair Housing policies and procedures.
Knowledge of and adherence to Life/Safety issues.
Knowledge of and adherence to ADA, OSHA, EPA policies and procedures.
Knowledge of and adherence to Risk Management adherence.
Other duties as needed or required.