Property Manager

Federal Realty Investment Trust•Annapolis, MD

18d•$100,000 - $120,000•Onsite

About The Position

Federal Realty is a proven leader in the ownership, operation, development and redevelopment of premium retail real estate in the country's best markets. We consider ourselves one of the most innovative and dynamic real estate companies with which one can work. Interested candidates who research Federal Realty will learn about our high-quality community shopping center and mixed-use property portfolio. While Federal Realty is one of the largest publicly traded real estate investment trusts in the country, as measured by the value of our assets, we function and operate more like a small company. Team members with initiative and proven ability get involved in many facets of executing Federal’s business plan. We encourage you to follow Federal Realty Investment Trust on LinkedIn. We are currently seeking a Property Manager, who will be based in Annapolis, and will manage the operations of Annapolis Town Center, an outdoor lifestyle center including retail, office and residential components. The Property Manager will partner with the Senior Regional Property Manager to manage the day-to-day operation and further enhance the property’s value creation. This is a great opportunity for an experienced Assistant Property Manager who would like to take on a Property Manager role. With the right demonstrated skills, the Property Manager can lead the charge on transforming this property — driving operational excellence, elevating the tenant experience, and shaping capital improvements that define its future. The ideal candidate will have experience in retail property operations and will utilize their experience to implement policies/procedures, set up controls and best practices. The candidate must have experience that will enable them to be influential in the areas of operations, tenant relations, security, procurement, contract management and risk management to achieve maximum productivity and profitability while maintaining the highest level of corporate standards. This person will have the highest level of personal integrity, intelligence and broad thinking characteristics to succeed.

Requirements

Must have a minimum of 3 years’ prior property management experience; experience managing retail shopping centers is preferred
Bachelor's Degree required or equivalent experience
Excellent computer skills with proficiency in MS Office software
Demonstrated experience budgeting, monitoring expenses, preparing monthly management and financial reports, and processing accounts payable
Previous direct responsibility for negotiating and monitoring maintenance projects and service contracts
Excellent communication skills - written, verbal, and interpersonal
Strong organization and time management skills
Demonstrated ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action
Ability to work beyond a 9am to 5pm environment
Ability to perform essential on-site property inspections, including walking or standing for extended periods, with reasonable accommodations as needed

Nice To Haves

experience managing retail shopping centers is preferred

Responsibilities

Serve as the primary point of contract for all tenants’ daily operating needs including general maintenance, tenant utilities, trash and parking management and respond in a timely manner
Manage service providers responsible for the day-to-day operational needs of the shopping center including repair and maintenance, landscaping, housekeeping, waste removal, security, etc., ensuring that property standards are maintained
Create and maintain operations standards and procedures
Develop and implement proactive strategies to resolve property operational and compliance-related challenges
Develop and maintain positive tenant relations. Obtain tenant intel on sales and market comps
Perform regular site inspections to assess physical property condition, compliance and overall administration
Develop and review annual property operating budgets, monitor all purchases and expenses to ensure cost effectiveness and compliance with budget parameters, prepare monthly and quarterly budget reforecast reports
Manage all controllable expenses within budget without compromising the portfolio’s integrity
Create and maintain long range capital improvements plans
Determine job specifications and competitively bid all large maintenance projects and service agreements
Work cooperatively with Project Managers in Tenant Coordination to expedite the completion of Landlord work, delivery of spaces to tenants and the opening of tenants for business
Perform Accounts Receivable management via phone contacts, in person meetings and collections. Review and report status
Process all payables associated with assigned portfolio in timely manner
Identify the significant issues affecting the property's performance. Implement programs or make recommendations to correct problems and enhance positive aspects of the property
Complete other various special projects and duties as assigned